Authentication Failed

[chDVRuser]

Don't know what the users having issues are running Channels DVR on, or what version Chrome.
I had problems with TVE on two Synology NAS's running the Channels DVR Synology package (which uses Chrome v97). When I moved them to running in Docker Containers (which uses Chrome v109) my issues went away. So I know the Chrome version plays a big part in TVE auth.

Magnolia recording failed no login form found

Hopefully the last post I make in this topic. Since I can't update headless-chrome past v97 on my Synology Package installs, I've migrated them to TVE docker containers using the same record path and port after stopping the Synology Packages. Since the new :tve docker container uses chrome v109, I'm hoping this solves my problem. I should know next time Channels DVR needs to re-auth Magnolia, which should be Jan. 25 and Jan 29 for my two servers using TVE sources.

I still (rarely) see it failing authentication when starting a scheduled recording, but then viewing that channel live will reauthenticate it. So the authentication flow must be different when adding a channel vs. recording a channel vs. viewing the channel live.

I also previously had an issue for over a week where I could not install TVE for Xfinity.

[ari_tafari]

@chDVRuser

So I know the Chrome version plays a big part in TVE auth

This most likely is the case.
My Chrome version is always up to date. I have never had authentication issues.

[racameron]

@mharris1229

I guess if you’re using an antenna but I don’t see many other use cases….

I believe Channels is the only DVR that does TVE. For all of the other DVR software, the use case is antenna, cable, and satellite. And while you may believe that TVE is the only reason to use Channels, many others find that its function as a traditional DVR to be more than sufficient and superior to the myriad other DVRs out there.

Getting back on topic: have you successfully authenticated in a private/incognito tab with your DirecTV credentials on a participating site? Because if you are having issues with that, then there isn't anything Channels can do to help, and you need to get that working with DorrcTV first.

[mharris1229]

I can log in everywhere except through channels, which makes this frustrating.

In response to the first part, it is to my understanding that you need to purchase additional hardware to use such a setup. I do not see how a yearly fee and extra hardware are superior to my DVR with DirecTV.

Regardless, I bought this for TVE integration and to be able to watch no matter where I am in the world. Thus, this is not working, and that is why I am on here. Also, a major sidenote I have gotten more help and responses from the lot of y'all than from "official support," and that should be telling as well

[dschaper]

@chDVRuser

So I know the Chrome version plays a big part in TVE auth.

And I'm running on the Syno package with Xfinity and nary an issue...

[mharris1229]

So I am trying the docker way but can not find the TVE image, so that's a bust as well

[krazijoe]

What is your platform where you are running Channels Server?

[mharris1229]

I am using synology, I previously was using their DSM installer but TVE was not working. Someone on here suggested I use docker, so I am using docker in Synology

[chDVRuser]

@dschaper

I'm running on the Syno package with Xfinity and nary an issue

What version Chrome is it using? Last time I used it (January 21, 2023), it was using v97

[mharris1229]

Guys, I un-installed the DSM 7 version, and re-installed and boom its working. I am not sure if that completely fixed it only time will tell but I have been able to log into TVE and it authenticates!

[dschaper]

@chDVRuser

What version Chrome is it using?

chromedp-version is Chrome/97.0.4692.56