Can't update artwork for some items

Channels DVR Server Troubleshooting
#1

I have a series of ripped DVDs for Pride and Prejudice (1980). I'm trying to update the artwork for them, and when I click "Update Art", the dialog briefly appears, then disappears. This is true for all 5 of the videos for that title.

The javascript console says
[Log] event – {Type: "hello", Version: "2023.01.06.1553"} (bundle.js, line 13103)
[Error] Failed to load resource: the server responded with a status of 503 (Service Unavailable) (posters, line 0)
[Log] GET – "/dvr/files/3099/posters" – "Service Unavailable" (bundle.js, line 13102)
[Error] TypeError: undefined is not a function (near '...r.map...') — PosterPickerModal.jsx:211

Is there any other info I can provide? Thanks!

#2

I would update to the latest DVR prerelease first

#3

Any errors in the dvr log ?

#4

It doesn't look like anything is going into the log when I try to update the artwork.

#5

Is there something I can dump from the DB, like the record for this movie or something? I'm not familiar with how Channels is put together, but I'm comfortable on the command line.

#6

If you curl this does it provide any more detail?

#7

{"error":"gracenote error 1013: invalid_tms_id"}

#8

What if you try to fix match on it? May help to select TMDB inside fix match window

#9

Yes, deleting the match allowed me to update the artwork and then put the metadata back.

Thanks!

1 Like
#10

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