Connection lost on some channels (failed encoding)

Channels DVR Server
#1

When remote streaming to both an iPad Pro and Apple TV some channels work and others get a “connection lost” error. Also how can I identify if HW encoding is active by the logs?

2017/09/26 16:30:30 [TNR] Opened connection to 131F8367 for ch1147
2017/09/26 16:30:31 [HLS] Probing live stream for codec/bitrate took 770.2208ms
[h264_qsv @ 0000000002e731e0] Error during encoding: device failed (-17)
Video encoding failed
2017/09/26 16:30:50 [TNR] Closed connection to 131F8367 for ch1147
2017/09/26 16:31:08 [TNR] Opened connection to 131F8367 for ch1141
[h264_qsv @ 000000000250b420] Error during encoding: device failed (-17)
Video encoding failed
2017/09/26 16:31:29 [TNR] Closed connection to 131F8367 for ch1141
2017/09/26 16:32:16 [TNR] Opened connection to 131F8367 for ch1147
2017/09/26 16:32:17 [HLS] Probing live stream for codec/bitrate took 630.167ms
2017/09/26 16:33:29 [TNR] Closed connection to 131F8367 for ch1147
av_interleaved_write_frame(): Broken pipe
Error writing trailer of pipe:: Broken pipe
2017/09/26 16:40:27 [TNR] Opened connection to 131F8367 for ch1147
2017/09/26 16:40:29 [HLS] Probing live stream for codec/bitrate took 1.2051156s
2017/09/26 16:42:05 [TNR] Closed connection to 131F8367 for ch1147
av_interleaved_write_frame(): Broken pipe
Error writing trailer of pipe:: Broken pipe
#2

Same as Transcoding failing on Windows (device failed -17)

#3

The log only states what transcoder is being used when I’m using the web view, is there a way to log this when remotely streaming to tvOS?

#4

We plan to change the remote streaming in the app to use the same streaming method as the web player, which should fix some of the issues with it.

#5