HEVC recordings playback

Same no audio
06474f3e-6f5e-4cee-b6b6-1f0dc4bc71e8
Diagnostics from app submitted and logs from server

Could you watch one of these channels from your phone and at the same time submit diagnostics from your DVR? It will let us capture some more information that could help us identify what's going on.

Accidentally had my vpn cellular running on this one:
439ca794-4da7-4e07-9c6e-ad24120409ec

This one is cellular no vpn:
998464f8-d27c-42cd-99e2-b6f9d6de4a89

Thank you. Please try with v2021.09.01.2252

1 Like

That fixed it. Great work!!

3 Likes

For anyone reading this thread in the future trying to transcode atsc3 hevc, changing deinterlacer under web player settings to linear solved transcoding playback failure on both web player and remote playback of hevc on Ubuntu 20.04