HGTV & FoodNetwork not playing

Diagnostic after trying to view FoodNetwork.

a6944a07-f76e-4197-8548-1641ac51bfa6

Working now.
Thank you.

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:+1:t3:

This fixed the problem I was having. Thank you very much.

It's working on YoutubeTV now with v2022.09.29.1907

Yup all good for me now too.

Working for me too!

Thanks for the quick fix!

I am not sure if this is related. But getting all kinds of weird buffering on the Discovery/HGTV channels.

Watching it through HGTV website seems to play fine. However not in Channels.

I did submit diagnostics. Just in case.

Can I get a fresh diagnostics please

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d1e77574-6a04-4c7f-962c-b62f14f10cd1

I also submitted from the Apple TV App

Thank you, I'm uploading a fix now (v2022.10.01.0033)

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We're still working on improvements. Can someone who was having the issue before submit diagnostics again with the working version.

Also having the problem of no Food Network, MotortrendTV or HGTV as TVE thru Hulu Live:


Server running on Mac mini OS 10.12.6. Restarted AppleTV 4k (TVOS 16.0) and Mac, rescanned sources (Hulu)

Both of these channels are now working on my system.

6a7dc568-3500-4e6f-a057-425362db03df

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Food Network, Motortrend TV & HGTV working on my system. Logs submitted under 1c539e04-03ea-4ea5-a83c-fc2614ee2a89

Honestly, I'm not sure how to submit diagnostics but as of this morning, still no luck. The channels (Food, HGTV, Motor Trend) show as authorized via Hulu Live but cannot play (from today's logs):

2022/10/03 09:08:28.978495 [ERR] Failed to start stream for ch6102: TVE: Could not parse playlist: dplus-northamerica-live.media-edge.prod-live.h264.io: Can't detect playlist type
2022/10/03 09:08:29.206561 [HLS] Couldn't generate stream playlist for ch6102-dANY-ip127.0.0.1: TVE: Could not parse playlist: dplus-northamerica-live.media-edge.prod-live.h264.io: Can't detect playlist type
2022/10/03 09:08:29.206831 [HLS] Stopping transcoder session ch6102-dANY-ip127.0.0.1
2022/10/03 09:08:30.358377 [ERR] Failed to start stream for ch6102: TVE: Could not parse playlist: dplus-northamerica-live.media-edge.prod-live.h264.io: Can't detect playlist type
2022/10/03 09:08:30.478762 [HLS] Couldn't generate stream playlist for ch6102-dANY-ip127.0.0.1: TVE: Could not parse playlist: dplus-northamerica-live.media-edge.prod-live.h264.io: Can't detect playlist type
2022/10/03 09:08:30.478811 [HLS] Stopping transcoder session ch6102-dANY-ip127.0.0.1
2022/10/03 09:08:32.145896 [ERR] Failed to start stream for ch6102: TVE: Could not parse playlist: dplus-northamerica-live.media-edge.prod-live.h264.io: Can't detect playlist type
2022/10/03 09:08:32.190636 [HLS] Couldn't generate stream playlist for ch6102-dANY-ip127.0.0.1: TVE: Could not parse playlist: dplus-northamerica-live.media-edge.prod-live.h264.io: Can't detect playlist type
2022/10/03 09:08:32.190688 [HLS] Stopping transcoder session ch6102-dANY-ip127.0.0.1
2022/10/03 09:08:34.015722 [ERR] Failed to start stream for ch6102: TVE: Could not parse playlist: dplus-northamerica-live.media-edge.prod-live.h264.io: Can't detect playlist type
2022/10/03 09:08:34.118328 [HLS] Couldn't generate stream playlist for ch6102-dANY-ip127.0.0.1: TVE: Could not parse playlist: dplus-northamerica-live.media-edge.prod-live.h264.io: Can't detect playlist type
2022/10/03 09:08:34.118390 [HLS] Stopping transcoder session ch6102-dANY-ip127.0.0.1

I have a botched recording last night on TLC streamed though Philo. It lists the recording at 7h:54m, but the file size is just a bit larger than previous episodes. The audio seems to be fine. The video stutters and jumps around. I can stream it fine on the Philo website.

835ea165-775b-4562-aa83-055b786545e9

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