Huge RAM usage on QNAP DVR

Channels DVR Server Troubleshooting
#1

@tmm1 I'm having a similar issue on a QNAP using channels its basically is using all the memory 25GB worth in 1 day after a restart. I have no recordings on this just TVE. Just sent logs

Interrupted Recordings... massive ram usage
#2

Please take a screenshot. Virtual ram usage is normal.

#3

It's using 25GB of my 32GB on my Qnap, the qnap can't even operate. This just started happening. Take a screenshot of what?

#4

Of where you see that ram usage

#5

Ok, I reboot the Qnap so its back to normal but if it happens again I'll take a pic

#6

@tmm1 Here are some screenshots. I just restarted and within 30min its back up there in RAM usuage.

Screenshot 2022-02-03 102411
Screenshot 2022-02-03 1024111274×87 17.1 KB

Screenshot 2022-02-03 102335
Screenshot 2022-02-03 102335754×540 52.3 KB

Screenshot 2022-02-03 102204

#7

Please submit diagnostics from the DVR web UI.

#8

Just did, I also did it last night as well

#9

The problem appears to be coming from 192.168.20.190 which is requesting XMLTV data from the DVR once every second and its having to generate huge amounts of XML in RAM

2022/02/03 05:53:44.921136 [HTTP] | 200 |      1h37m23s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:53:47.568645 [HTTP] | 200 |       1h39m3s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:54:08.572324 [HTTP] | 200 |      1h39m25s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:54:14.336482 [HTTP] | 200 |      1h37m53s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:54:30.279815 [HTTP] | 200 |       1h38m9s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:55:27.754156 [HTTP] | 200 |      1h40m43s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:55:44.610245 [HTTP] | 200 |      1h39m23s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:55:48.701024 [HTTP] | 200 |       1h41m4s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:55:48.888270 [HTTP] | 200 |       1h41m4s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:55:51.494276 [HTTP] | 200 |      1h39m30s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:55:59.046738 [HTTP] | 200 |      1h39m38s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:02.983696 [HTTP] | 200 |      1h41m19s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:04.056459 [HTTP] | 200 |      1h39m43s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:05.742222 [HTTP] | 200 |      1h39m45s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:08.149112 [HTTP] | 200 |      1h39m40s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:09.139412 [HTTP] | 200 |      1h39m48s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:09.534038 [HTTP] | 200 |      1h39m49s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:11.962462 [HTTP] | 200 |      1h41m28s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:12.291383 [HTTP] | 200 |      1h41m27s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:12.434738 [HTTP] | 200 |      1h41m28s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:13.059188 [HTTP] | 200 |      1h38m36s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:15.986009 [HTTP] | 200 |      1h39m55s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:16.020903 [HTTP] | 200 |      1h41m32s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:16.285514 [HTTP] | 200 |      1h39m55s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:16.377243 [HTTP] | 200 |      1h41m32s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:16.953610 [HTTP] | 200 |      1h39m56s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:18.170412 [HTTP] | 200 |      1h38m48s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:18.201564 [HTTP] | 200 |      1h39m57s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:18.689570 [HTTP] | 200 |      1h39m58s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:18.695949 [HTTP] | 200 |      1h39m58s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:19.473768 [HTTP] | 200 |      1h41m35s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:20.086522 [HTTP] | 200 |      1h39m59s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:20.303255 [HTTP] | 200 |      1h39m59s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:20.409841 [HTTP] | 200 |      1h41m36s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:20.797441 [HTTP] | 200 |       1h40m0s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:20.818169 [HTTP] | 200 |      1h41m37s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:20.943903 [HTTP] | 200 |      1h41m37s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:21.200687 [HTTP] | 200 |       1h40m0s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:21.436970 [HTTP] | 200 |      1h41m37s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:21.439374 [HTTP] | 200 |      1h41m37s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
2022/02/03 05:56:22.144606 [HTTP] | 200 |      1h41m37s |  192.168.20.190 | GET      "/devices/ANY/guide/xmltv?duration=500000"
#10

This just started happening in past week, let me take a look. I didnt change anything.

#11

Its the Shield, why would it do that? And its not even on.

Interrupted Recordings... massive ram usage
#12

You must have setup some software on there to hit this particular URL

#13

Would Tivimate do this, I dont think I have it pulling anything though

#14

If you put that URL into tivimate, then yes.

1 Like
#15

ill check

#16

Ok, tivimate was doing this than, weird how it just started doing this, have had that in there for months and no issues. What would you recommend I put in there than?