Importing local content

[chDVRuser]

Movie imports work much better than TV Shows since they use TMDB to match Movie titles.
If you're wondering, like I was, why they don't use TVDB or TMDB for matching TV Shows...

Local Content - TV matching source?

There’s no plans to add anything else for tv shows since other sources don’t use our 4:3 aspect ratio for tv show art.

[BSpan]

Some examples of issues I’ve run into...
Plex and Channels DVR handle 2-part episodes file differently. These are 2 episodes combined in a single file, with ‘S04E19E20” in the filename. Plex displays this as 2 episodes, numbered 19 and 20, whereas Channels DVR displays it as 2 episodes both numbered 19, which I could live with, except that the remaining episodes in the season are out sync, where the displayed episode number matches the filename but the episode name/description are for the next episode, and the last episode in the season has no name/description.
Also, for shows with a “Specials” or “Season 00” folder which is used for bonus features, that appears in Channels DVR with miss-matched metadata (which is understandable since these bonus features often don’t follow a standard naming convention such as thetvdb.com) but there is no way to hide/exclude just that “season” from Virtual Channels.

[chDVRuser]

For 2-part episodes, see this post and following answer

ALPHA: Import TV local content into DVR

Can I import files with multiple episodes in a single file or would I need to split into two files? Example: Modern Family\Season 11\Modern Family - S11E17-E18 - Finale.mp4

For excluding shows or seasons, I wish they would implement a keyword file.
Something like this.
If the filename .cdvrignore appears in a local content import directory, Channels DVR will ignore that directory and any under it when importing.
This would make it easier when you have lots of shows to import and want to import one show at a time, checking for and fixing un-matched and mis-matched episodes, before doing the next show.

[BSpan]

The keyword file for excluding shows OR just season is a great idea (or even better, add a show/season exclude option to the UI), but I wouldn't hold my breath. I did try renaming the episode from 'S04E19E20' to S04E19' (as per maddox’s reply in the link above), but the remaining episodes continue to be out of sync. If there was a way to make Channels DVR refresh the metadata that might do it, but I don’t see how to do that.

[Absenm]

@chDVRuser

I wish that was still true. That was the behavior when the local content import was in Beta, but they changed it to actually delete the files. We asked for an option to disable it, but they only have that option for clients.

Wow. Are you sure about this? I just deleted a local source directory from ChannelsDVR settings page (after making a backup) and it left my source files alone. Only the references in Channels were removed.

@chDVRuser

You could do as I and others have done. Make your local contant import directories read-only to Channels DVR if you don't want it deleting them.

This is good advice even though in my test Channels didn’t delete the source files. Definitely could help advert disaster. After running my test, I have now set permissions on all my media sources (except the DVR itself) as Channels read-only. Better safe than sorry.

[chDVRuser]

@Absenm

@chDVRuser

I wish that was still true. That was the behavior when the local content import was in Beta, but they changed it to actually delete the files. We asked for an option to disable it, but they only have that option for clients.

Wow. Are you sure about this? I just deleted a local source directory from ChannelsDVR settings page (after making a backup) and it left my source files alone. Only the references in Channels were removed.

Removing the import source in Channels DVR settings doesn't delete the files. Only Trashing them does.

[Absenm]

Oh ok, I see the difference now. Scared me. Thanks for the clarification. Still gonna leave my source media as channels read-only.

[chDVRuser]

@BSpan

I did try renaming the episode from 'S04E19E20' to S04E19' (as per maddox’s reply in the link above), but the remaining episodes continue to be out of sync. If there was a way to make Channels DVR refresh the metadata that might do it, but I don’t see how to do that.

Not sure what you mean by that.
If Channels imports them incorrectly you can fix match.
You could also temporarily move those mis-identified files out of their folder, prune deleted, then move them back and have them re-imported.

[BSpan]

I’ve attached a screen shot showing the “remaining episodes continue to be out of sync” issue.

@chDVRuser

You could also temporarily move those mis-identified files out of their folder, prune deleted, then move them back and have them re-imported

I tried this (thank you for the suggestion!) unfortunately it didn’t fix the issue. The episode in the screen shot with “S04E19” in the filename used to be named “S04E19E20” before I did the move folder/prune deleted/move folder back.

[chDVRuser]

Yah, it's a pain because Channels DVR is matching the S##E## to Gracenote listings.
You can correct match and just use the Episode Title in the search box.
That's why I quit importing. Too much work.
See the Episode Guide tab here Frasier at zap2it.com which uses the same Gracenote EPG data that Channels DVR uses for listings and local content TV Show imports.

Would be nice if they used Gracenote for their 4:3 Show artwork and use TVDB or TMDB for the episode matching, but match Episode Title instead of S##E##, which hardly anyone agrees on.

A couple examples here

Fix Incorrect Match Not working DVR to DVR import

I had given up on importing TV Series. Just tried a few Nova SE47's and was able to correctly match an episode. [Capture1] Trimming the search string down to just the episode title the match shows without pressing enter in the search box [Capture2]

Content not matched to Library Listing

I've run across that on many imported shows. It happens because Channels is trying to match on the S##E## instead of the Episode Title. That's why removing the S##E## and using the Episode Title in Fix match window works as @tmm1 says. Your PlayOn download filenames are using the correct (per PBS) Season and Episode numbers, but when Channels imports them, it uses Gracenote guide data which numbers the episodes differently. 'Secret Mind of Slime' is S47E12 per PBS, but Gracenote has it as S4…

[BSpan]

I suspect this is partly a bug in Channels DVR Local Content import – I tried splitting the 2-part episode into 2 separate files, named S04E19 and S04E20 (as Gracenote expects it) and I did the “move the folder out/prune deleted/move the folder back in/scan” routine and Channels DVR still got confused with the remaining episodes as shown in my previous screen shot.

I’m hoping Maddox will chime in here at some point.

[chDVRuser]

I think you missed my previous post?

Did you look here and see what Channels DVR is using to match to?

@chDVRuser

See the Episode Guide tab here Frasier at zap2it.com which uses the same Gracenote EPG data that Channels DVR uses for listings and local content TV Show imports.

I think once you see it, you'll understand. Look at Season 4, Episode 21

If your filenames don't match the S##E## at zap2it/Gracenote for the Episode Title they show, you have to either rename your files or fix incorrect match at the episode level by searching just the Episode Title.

Not sure how else to explain it.

[BSpan]

I did look at zap2it.com/Gracenote (thank you for pointing me to that resource) but somehow I missed that they misnumber all the episodes following the S04E19 2-part episode. Now I feel bad that I wrongly claimed Channels DVR has a bug in the local content import!

I checked some other Frasier 2-part episodes on Gracenote, and in all cases they incorrectly number the following episodes in that season.

I also checked 2-part episodes on Gracenote for some other shows (Seinfeld, Wings, WKRP) and fortunately for all those shows Gracenote does not mess up the numbering following a 2-part episode. So it appears to be an isolated issue with specific shows.

Thanks for explaining (again) what’s going on. I’m not clear on how to fix the match at the episode level by doing a search, but I see I can manually edit the episode name/description by clicking on Options > Edit Metadata for that episode. In any case its probably not worth the effort.

I assume I have to live with this issue and there’s nothing we can do except hope that Channels DVR switches to a better database.

[chDVRuser]

@BSpan

I’m not clear on how to fix the match at the episode level by doing a search

You find the episode and select Options > Fix incorrect match.
See my first example here

@chDVRuser

A couple examples here

Fix Incorrect Match Not working DVR to DVR import - #11 by chDVRuser

[AeroR1]

@BSpan

I assume I have to live with this issue and there’s nothing we can do except hope that Channels DVR switches to a better database.

ever since local content was introduced a few years ago, a lot of people have been saying the same thing.

the basics are that CDVR uses gracenote since inception for DVR obviously, and when they added local content, they have to keep using gracenote so it works with recordings/library, etc.

the problem is that EVERYONE uses the TVDB naming convention which gracenote doesnt use. so here we are, with this problem.

we have to live with it and do tons of manual work to get it right. just dont do file location moves because it will reset and you will have to do it manually again.

[chDVRuser]

I remember when I was using Plex, they pounded it in your head to use Filebot to rename your imported files to match TVDB they were using at the time. I did a lot of file renaming at that time and still do when I want to keep a Channels DVR recording. So I change the filename Channels DVR records
from
Star Trek S01E101 2022-05-05 Strange New Worlds 2022-05-15-2110.mpg
to
Star Trek Strange New Worlds (2022) - S01E01 - Strange New Worlds (2022-05-05).mpg

[BSpan]

@chDVRuser

You find the episode and select Options > Fix incorrect match.

I think I have the hang of it! After following your steps, Channels DVR still shows the incorrect episode number (matching Gracenote), but now the episode name/description match the physical file.

Thanks again (also to AeroR1) for explaining all this.

@chDVRuser

I did a lot of file renaming at that time and still do when I want to keep a Channels DVR recording.

I don’t plan to put any Channels DVR recordings in my local library (which is centered around Plex), so it’s not an issue for me how it names its recordings.

I wonder if they could continue using Gracenote for recordings, but switch to TVDB for local content import (just for the episode name/description, and Gracenote for the 4:3 art). Although I assume they would have to pay double the db licensing costs. Regardless, I'm not going to hold my breath.

I would have never gone with Gracenote to begin with, I have a personal gripe with them - I had a very early MP3 player (years before the iPod) and I sat down and ripped my 600+ CD collection using MusicMatch Jukebox. As I recall, for about 1/4 of my CDs (all very mainstream) there was no CDDB data yet and I had to manually enter the album/track info, which I knew was getting added to CDDB. When I heard they sold the company for millions, profiting from my unpaid data entry, I was pretty miffed. They should have never gotten away with it. Since then, Gracenote has been bought and sold many times, but I still have a grudge against them.

[house_rs81]

Scratching my head regarding local content. I've tried several ways to get content that is in another folder on the same Synology NAS (DS220+) to sync, but everything fails unless I copy or move folders to the Imports/TV or Imports/Movies folders. These are all on /volume 1. What I thought I could do was to have the shows stored anywhere on my network and still get to them. Right now the content is visible on my non-Docker ChannelsDVR install, but they appear to have been copied there and taking up disk space. Is that normal or did I misunderstand what this can do. Ideal setup is to share a remote TV and Movies folder with both ChannelsDVR installations (Docker and non-Docker). Can anyone guide me on this? Thanks, Robert

[racameron]

@house_rs81

Scratching my head regarding local content. I've tried several ways to get content that is in another folder on the same Synology NAS (DS220+) to sync, but everything fails unless I copy or move folders to the Imports/TV or Imports/Movies folders.

Does the account that the DVR runs under have permissions to the shared folders hosting your stored content? It sounds like you are experiencing permissions issues.

[house_rs81]

Don't know. I'll have to look into that. I dropped this a while back because I could never get it to work, so I'm sort of restarting and hitting more walls. From within the NAS I am unable to see any folders outside the NAS, or I don't know how to do that. Do I need to login as a NAS administrator and configure permission settings? I should be able to do that.

EDIT: I found a tutorial to mount remote folder from WDMC to Syno. Any chance this is where I need to be? When I tried to mount the storage I got an error that the destination folder must be empty. That's fine. I can move out what I put in there originally and retry these steps.

Thanks.