I've been able to get it to play for a day or so, and then suddenly the pictures pixelates. Once it pixelates, it will no longer tune in. All other NBC channels still tune in, but for some reason MSNBC won't. I've tried uninstalling and reinstalling the software both on the server side, as well as on my FireTV to no avail. I pressed and held the update button on the server to force a new update, and that didn't work. Seems the only way it works is when the FireTV is off for the night. Don't know if it's on their end or this end but when reading the log file, it appears to be operating properly. It appears the show is playing but it's a blank screen and when you hit the back arrow, it says, "Looks like you're behind do you want to continue", or something of that nature so I assume it thinks it's paused perhaps. Just weird. Any clues or help would be appreciated.
I did click the support on the FireTV side, selected trouble with player and so I'm hoping that sent a log file.