No TVE Channels Loading

JrSprad · July 22, 2023, 1:51am

Earlier this week everything was running fine. Now suddenly, no TVE channels will load. The player box appears and tries to connect then the video box just goes away while the rest of the box with the program description remains. The only thing I did was check for updates. When the video still didn't play I made sure to update to prerelease and still no video. Finally I deleted the source and recreated it. It picked up all the channels and still no video. This is kind of ridiculous when paying a monthly fee and the thing just stops.

I'm trying to run in Firefox which has worked fine until now. I did install a new router but I believe everything is fine with it as everything else is working fine. I'm getting no error messages.

Thanks.

chDVRuser · July 22, 2023, 2:33am

See what the Channels DVR log says

Watching the Magnolia channel Live in Firefox displays this for me

2023/07/21 19:25:59.290437 [TVE] stream timestamps: diy: start_at=2023-07-21T19:24:59-07:00 end_at=2023-07-21T19:25:27-07:00 live_delay=27.34343098s
2023/07/21 19:25:59.290615 [TNR] Opened connection to TVE-Comcast_SSO for ch6108 DIY
2023/07/21 19:25:59.291447 [HLS] Starting live stream for channel 6108 from 172.18.0.1 (bitrate=5599)
2023/07/21 19:26:00.254999 [HLS] Probed live stream in 963.082436ms: h264 1920x1080 progressive 5384652bps
2023/07/21 19:26:37.181014 [HLS] Stopping transcoder session ch6108-dANY-ip172.18.0.1 (out: 41.002667s, finished: false, first_seq: 1, last_seq: 18)
2023/07/21 19:26:37.188863 [TNR] Closed connection to TVE-Comcast_SSO for ch6108 DIY
2023/07/21 19:26:37.198397 [SNR] Buffer statistics for ch6108 DIY: buf=0% drop=0%

JrSprad · July 22, 2023, 2:47am

Where are you finding the log? The only logs I see are recording and comskip, and I am doing neither right now. Just trying to watch.

chDVRuser · July 22, 2023, 2:50am

Screenshot 2023-07-21 at 19-50-22 Channels Settings1206×245 31 KB

JrSprad · July 22, 2023, 3:05am

Ahh. I see. Well since removing and rebuilding the guide database, most of the channels are working again. The one that started it all though still is not. That is FOX. The log shows that it tries multiple times to connect, but each time I get...

2023/07/21 22:55:33.626466 [ERR] Failed to start stream for ch6002: TVE: Could not fetch playlist: foxvideo.global.ssl.fastly.net: get https://foxvideo.global.ssl.fastly.net/fast/tx001/index......: 404 Not Found

JrSprad · July 22, 2023, 3:08am

Upon further review, it appears that for some reason as a Spectrum user I cannot view live stream through the website. That's just goofy.

chDVRuser · July 22, 2023, 3:11am

The TVE local channels are a crap shoot. Sometimes they work, sometimes not.
I get an error on my Fox channel too (Xfinity as provider).

2023/07/21 20:06:36.927563 [HLS] Couldn't generate stream playlist for ch6002-dANY-ip172.18.0.1: Timeout waiting for session to start after 12s
2023/07/21 20:06:36.927662 [HLS] Stopping transcoder session ch6002-dANY-ip172.18.0.1
2023/07/21 20:06:40.932446 [ERR] Failed to start stream for ch6002: TVE: Could not fetch playlist: cf-edge.video.fox: get https://cf-edge.video.fox/fast/tx001/index.m3u8?ad_env=1 ... : 404 Not Found
2023/07/21 20:06:40.953395 [HLS] Couldn't generate stream playlist for ch6002-dANY-ip172.18.0.1: TVE: Could not fetch playlist: cf-edge.video.fox: get https://cf-edge.video.fox/fast/tx001/index.m3u8?ad_env=1 ... : 404 Not Found

JrSprad · July 22, 2023, 3:34am

Yeah. That's the same thing I got. So I went to the Fox website and did the signin with my TV provider. It Showed me a page that said something about that service not being part of my package or something. It then shows me a guide of live programming but I can't launch any of it. Seems odd, but oh well.

chDVRuser · July 22, 2023, 3:46am

Yah, it's not just you. Will probably work again later this weekend or next week.

chDVRuser · July 22, 2023, 5:59pm

6002 Fox is streaming for me now in Channels DVR on both of my DVR servers w/Xfinity TVE.

rpaulmerrell · July 23, 2023, 1:30am

When fox now was closed down, looks like it closed the TVE part of things.
When i checked today, it at first was broken but by the time the Baseball started, Fox was fixed.
I'm hoping it sticks around.
I started working with ADB Tuner Project

I have Hulu Live so added Fox 11 to my configuration to start the move away from TVE.

Marino13 · July 23, 2023, 1:40am

Not completely. Fox locals have been working via TVE without interruption for me via DirecTV credentials.

Fofer · July 23, 2023, 3:45am

Same here with YouTube TV credentials.

GTFan · July 23, 2023, 1:20pm

Fox stopped working earlier this week with a 400 bad request error, but then started working again without any changes. FS1 and 2 worked the whole time so it was just an issue with the local channel. Weird.

JrSprad · July 25, 2023, 6:37am

So I just got it working. For me anyway, the problem was that I had the "Stream 4K and HDR via TV Everywhere" checked in the experimental section. Once I turned that off, both Fox and FS1 (which also wasn't working) started playing fine. I'm not sure how much is really streamed in 4K anyway so I'm okay with this at the moment.

rpaulmerrell · July 26, 2023, 11:08pm

I will have to give that a try and see what happens.
thanks

chDVRuser · July 26, 2023, 11:18pm

I have that setting turned off and my Fox channel errors out with a 404 Not Found on both servers w/TVE (FIFA Women's World Cup Live supposed to be on now)

2023/07/26 16:07:17.358173 [ERR] Failed to start stream for ch6002: TVE: Could not fetch playlist: foxvideo.global.ssl.fastly.net: get https://foxvideo.global.ssl.fastly.net/fast/tx001/index.m3u8?...: 404 Not Found

2023/07/26 16:07:49.466498 [ERR] Failed to start stream for ch6002: TVE: Could not fetch playlist: foxvideo.s.llnwi.net: get https://foxvideo.s.llnwi.net/fast/tx001/index.m3u8?...: 404 Not Found

2023/07/26 16:22:55.792369 [ERR] Failed to start stream for ch6002: TVE: Could not fetch playlist: cf-edge.video.fox: get https://cf-edge.video.fox/fast/tx001/index.m3u8?...: 404 Not Found

2023/07/26 16:24:14.575441 [ERR] Failed to start stream for ch6002: TVE: Could not fetch playlist: foxvideo.global.ssl.fastly.net: get https://foxvideo.global.ssl.fastly.net/fast/tx001/index.m3u8?...: 404 Not Found

2023/07/26 17:15:16.727166 [ERR] Failed to start stream for ch6002: TVE: Could not fetch playlist: foxvideo.akamaized.net: get https://foxvideo.akamaized.net/fast/tx001/index.m3u8?...: 404 Not Found

All other Fox owned channels are working, it's just the local ch6002 failing.
I'm also getting this again on their website No TVE Channels Loading - #9 by chDVRuser