I have been dealing with this problem for a little bit now so on my LG G8, LG V60 and Samsung Galaxy Tab S3 the picture does not show up when viewing any OTA channels. The audio does work but no video. TVEverywhere channels have no issues at all. On my iPad everything works fine. Does anyone know what the issue could be?
You need to change Settings > Playback > Advanced > Video Decoder to Software
Thank you that worked. I never would of thought about that. My OnePlus 7 pro has always used hardware decoding so I didn't realize it.
Confirmed: I had to make the same change on a Pixel 3XL phone running Android 10. I had audio without picture on live OTA and recordings, not live cable. My old Pixel C tablet running 8.1 did not have the same problem, which is good because it also doesn't offer the option to change the decoder.
This has been the case since Android 10 came out on my Pixel 3.
Normal Hardware worked fine on Android 9 and lower.