I have alot of channels that I subscribe to that i am getting the following error:
notAuthorized: 0033:The customer is not authorized for the content requested
Please advise.
I have alot of channels that I subscribe to that i am getting the following error:
notAuthorized: 0033:The customer is not authorized for the content requested
Please advise.
Not sure about this error. Maybe some other DTV users can comment.
These channels are in your package? Can you watch them on the channel's website or app?
Not sure if anyone has a better suggestion. But last night this happened to me. I deleted the account and re-added it. All channels came back.
My problem is Ovation channel. Excerpt from log:
Waiting 2.747ms until next job 1586512800-ch6093 Stars of the Silver Screen
2020/04/10 12:00:03.105766 [ERR] Failed to start stream on channel 6093 via TVE-DTV: TVE: Stream Not Available
2020/04/10 12:00:03.105874 [DVR] Error running job 1586502000-ch6093 Sneakers (1992): could not start stream on channels=[6093]: TVE: Stream Not Available
2020/04/10 12:00:03.105900 [DVR] Starting job 1586512800-ch6093 Stars of the Silver Screen on ch=[6093]
2020/04/10 12:00:03.105961 [DVR] Waiting 59m56.894043s until next job 1586516400-ch6093 Stars of the Silver Screen
2020/04/10 12:00:03.158905 [ERR] Failed to start stream on channel 6093 via TVE-DTV: TVE: Stream Not Available
2020/04/10 12:00:03.158974 [DVR] Error running job 1586512800-ch6093 Stars of the Silver Screen: could not start stream on channels=[6093]: TVE: Stream Not Available
2020/04/10 13:00:00.062038 [DVR] Starting job 1586516400-ch6093 Stars of the Silver Screen on ch=[6093]
2020/04/10 13:00:00.063740 [DVR] Waiting 1h59m59.936267s until next job 1586523600-ch6753 Future Force (1989)
2020/04/10 13:00:03.868607 [ERR] Failed to start stream on channel 6093 via TVE-DTV: TVE: Stream Not Available
2020/04/10 13:00:03.868668 [DVR] Error running job 1586516400-ch6093 Stars of the Silver Screen: could not start stream on channels=[6093]: TVE: Stream Not Available
2020/04/10 13:16:21.686901 [DVR] Starting job 1586516400-ch6093 Stars of the Silver Screen on ch=[6093]
2020/04/10 13:16:21.759536 [DVR] Waiting 1h43m38.240487s until next job 1586523600-ch6753 Future Force (1989)
2020/04/10 13:16:29.752443 [ERR] Failed to start stream on channel 6093 via TVE-DTV: TVE: Stream Not Available
2020/04/10 13:16:29.758364 [DVR] Error running job 1586516400-ch6093 Stars of the Silver Screen: could not start stream on channels=[6093]: TVE: Stream Not Available
2020/04/10 13:17:59.045304 [ERR] Failed to start stream for ch6093: TVE: Stream Not Available
2020/04/10 13:17:59.092252 [HLS] Couldn't generate stream playlist for ch6093-dANY-ip127.0.0.1: TVE: Stream Not Available
2020/04/10 13:17:59.094839 [HLS] Stopping transcoder session ch6093-dANY-ip127.0.0.1
2020/04/10 13:18:28.883106 [ERR] Failed to start stream for ch6093: TVE: Stream Not Available
2020/04/10 13:18:28.892548 [HLS] Couldn't generate stream playlist for ch6093-dANY-ip127.0.0.1: TVE: Stream Not Available
2020/04/10 13:18:28.892588 [HLS] Stopping transcoder session ch6093-dANY-ip127.0.0.1
Ovation is back to working with DTV credentials with a current prerelease build of the DVR server; updating and then rescanning Ovation should fix your problem.
what is preleves build? I have beta 2020.04.08.2010
I rescanned Ovation and got info "Video sources are restricted by access policy."
Sorry, my autocorrect goes a bit wonky at times. It ought to have read prerelease—as it does now—instead.
That is the current prerelease version of the DVR server I am running. After losing Ovation a couple of weeks ago to the same error message you are seeing, I was able to rescan it with the recent prerelease and my DirecTV credentials. Perhaps their servers had issues when you attempted; I would suggest giving it another try, as TVE authorizations can be temperamental.
(Losing Ovation when it happened was rather annoying, too, as I missed the final 2 episodes of Murdoch, and don't see them rescheduled anytime soon. Oh well, there are more important things to fret over.)
Haha understanning perfectly. I lost Ovation when I wanted record “Stars of Silver Screen” fortunately I am able to record it on friend’s DVR using Slingbox
By “Murdoch” you mean this Canadian show also called “Detective Murdoch”? In Poland it airs on Epic Drama channel. I assume that channel have some webpage with live stream in different countries so you could tune original track without translation. Unfortunately there is no TVE outside USA, and no equivalent of hdhomerun for satelite otherwise I could share with you
Not surprised people will use IPTV for that