Same thing happened to me with the no login found 3 days ago after doing all the usual fixing of things. Sent email and logs, sent follow up email yesterday and still haven’t heard back from anyone. Very frustrating.
I tried again today. Same issue with something about a 'Campus' logon. Submitted a log. 1b6d3f50-b3ef-4179-99a0-36bc0a48baa6
I hope someone can look at this as a number of us have the same issue.
2021/11/26 11:33:57.800598 [TVE] Auth starting for Comcast_SSO as bryandoyle01
2021/11/26 11:33:57.801184 [TVE] action=auth mvpd=Comcast_SSO requestor=nbcentertainment
2021/11/26 11:33:58.310325 [TVE] action=version product=HeadlessChrome/96.0.4664.55 jsVersion=9.6.180.12 protocol=1.3 revision=@38cededc5d09b785d12203f1d3209aa6eb293e79
2021/11/26 11:33:58.318830 [TVE] action=mock
2021/11/26 11:33:58.322057 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=Comcast_SSO&requestor_id=nbcentertainment&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2021/11/26 11:33:58.323027 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2021/11/26 11:33:58.667830 [TVE] action=request type=Document method=GET url=https://oauth.xfinity.com/oauth/authorize
2021/11/26 11:33:58.844218 [TVE] action=request type=Document method=GET url=https://login.xfinity.com/login
2021/11/26 11:33:58.844291 [TVE] action=auth_domain domain=login.xfinity.com
2021/11/26 11:33:59.153562 [TVE] action=wait_for_page
2021/11/26 11:34:05.037576 [TVE] action=page_ready
2021/11/26 11:34:05.038501 [TVE] action=wait_for_page done=true reason=page_ready
2021/11/26 11:34:05.994491 [TVE] action=fill_form u=bryandoyle01
2021/11/26 11:34:05.999324 [TVE] action=screenshot
2021/11/26 11:34:06.113111 [TVE] action=screenshot size=29436
2021/11/26 11:34:06.113672 [TVE] action=capture_html
2021/11/26 11:34:06.115580 [TVE] action=capture_html size=45130
2021/11/26 11:34:06.117611 [TVE] action=script_error err=&runtime.ExceptionDetails{ExceptionID:1, Text:"Uncaught", LineNumber:9, ColumnNumber:5, ScriptID:"527", URL:"", StackTrace:(*runtime.StackTrace)(0x14000aea6c0), Exception:(*runtime.RemoteObject)(0x14002b479e0), ExecutionContextID:0, ExceptionMetaData:easyjson.RawMessage(nil)} exp=&runtime.RemoteObject{Type:"string", Subtype:"", ClassName:"", Value:easyjson.RawMessage{0x22, 0x6e, 0x6f, 0x20, 0x6c, 0x6f, 0x67, 0x69, 0x6e, 0x20, 0x66, 0x6f, 0x72, 0x6d, 0x20, 0x66, 0x6f, 0x75, 0x6e, 0x64, 0x22}, UnserializableValue:"", Description:"", ObjectID:"", Preview:(*runtime.ObjectPreview)(nil), CustomPreview:(*runtime.CustomPreview)(nil)} exp_value="no login form found"
2021/11/26 11:34:06.128824 [TVE] Auth failed for Comcast_SSO: "no login form found"
I am having this problem also, it's not every channel, but ESPN and Golf Channel give a "no login form found"
Just some things to try for those having issues.
Make sure you're using just the username and not the email address.
Use a secondary VIEWER only account with 2FA disabled.
Login to your Xfinity account and make sure to clear any extra prompts you might get like add a recovery email/phone, etc. (I do this weekly now)
Update to the latest DVR pre-release version.
Select the Update Password option in Channels DVR (you can key in the same password you're using) to clear the chromedata cache.
When trying to add Xfinity, click and HOLD the Login button.
Restart the DVR server (stop/start package or container or service or server).
Rescan the trouble channels.
Although I appreciate the advice, I have done all of that. I’ve been dealing with the xfinity bs for years. I even deleted and reinstalled chrome. As of today I have deleted channels and if we don’t get some kind of response soon, I’ll just cancel it.
Forgot to add the most important thing (just edited my post)
Thanks for the ideas but I have tried all of these and more. I am on the latest pre-release.
Hopefully the channels guys are looking into this.
Yep did the update too. Sadly with xfinity you learn all of this the hard way each time. There are 2 things that I see that look different than normal.
1 sometimes under troubleshooting it says update chrome, I do so and it goes away but then reappears again in the future. The version it references is not anywhere to be found on my qnap and I did a new chrome install yesterday
2 the tve login screen says campus but also doesn’t have the password on the first screen that we see. I think I remember both username and password were on the same screen. Is it possible that this is what changed?
I wish there was a way that we could manually interact with that screen. I bet it would solve a lot of problems including 2fa
This is the screen I see when linking provider at nbc
After signing in with xfinity I have to dismiass this at nbc
Then I have to select Live TV to actually watch live
I think this might be this issue. Xfinity changed the login process to 2 screens. @maddox Is there anyway to change login process for this change?
Can you save html for both login pages and email to support
I just sent it to email....the Xfinity login now seems to be back to the old form with user id and password on the same page but I just tried to add it as a source and had the same issue with the 'campus' login no auth issue from above.
@maddox Jon is this the info you need (either here or what I sent via email)? If not, please let me know what else you need. Thanks.
Sorry for being a pest....any update on this issue?
Ok let me try again but first I’ll state that I have done all the usual things. I also deleted and reinstalled chrome as well as channels (in a container) on the qnap.
1st screenshot
After update attempt
Add source xfinity
Screen that I think used to show both login and password now only shows login (and campus)
Troubleshooting sometimes shows update chrome and sometimes doesn’t. Choosing update doesn’t work
Chrome on qnap server
Hasn’t worked since Monday. I submitted logs and emailed Monday (I think). Submitted logs again. Emailed again Wednesday. Today is Sunday almost a week has passed and I have no response nor resolution.
I also should state that login works fine directly on sites and through tve apps. Only issue is channels
Are you saying you clicked the green button that says "FIX: Upgrade Chrome" and it didn't update the headless chrome that comes with Channels DVR?
Works on my Synology NAS's whether in a Synology package or a Docker Container, maybe QNAP is different.
P.S. Appears the timezone in your QNAP container isn't set (unless you're in the UTC timezone), May be an issue.
I am having the same issue trying to login to Xfinity and I do not have any Chrome issues. It is up to date.
I have same issue as @Pghman where we cannot log in to Xfinity. all tve methods work fine for me also.
2 Likes
Yes that’s correct. Update chrome function does not work when I choose it. Here’s what’s tricky, it doesn’t alway say that. Right now it doesn’t but other times it does. I THINK it happens after I try to add source but that’s only an educated guess
As far as time zone goes, all my devices including the qnap are accurate. The guide for the hdhr is also accurate. I’m not sure why it says that on the screen shot. I doubt that it’s related but if it is advice on fixing it is appreciated
I run Channels DVR in a couple docker containers and just add the timezone setting to the run command for the container. In my case it's
--env TZ=America/Los_Angeles