RedZone Playback Failed After Adding It

This morning (I’m in AZ) I went into Channels DVR Setup on my server (QNAP) to add the ‘RedZone’ (after it came on) to my favorites list. Before doing that, I checked for a new version release and saw that 2021.09.12.0123 was out there so installed it.

After that, I delete the Vidgo from my source, tried just a rescan of Vidgo but it didn't pick up the RedZone, then I added the Vidgo source again and it picked up the RedZone. Now the RedZone shows up in the Vidgo source list, has been marked as a favorite, but when I go to play it in channels. I get ‘Playback Failed’ message. I’m able to watch it via the Vidgo app and if I log into the NFL go site using my Vidgo ID & password. Am I missing something?

Also, while going through my available channel list to make sure the RedZone was there, I notice the BTN is now gone. It was working yesterday (watched Big Ten football). Did the latest DVR version release screw up the BTN again

Same here. I'm having RedZone issues too. I get Error Code 503.

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