SSL issue on Remote DVR

Channels DVR Server
#1

I’m getting the following error on iOS 11.2.6 (iPhone and iPad) when trying to access Remote DVR: “DVR Access Failure / An SSL error has occurred and a secure connection to the server cannot be made.” I also cannot access the server via the web interface, though I can Remote Desktop to a PC on my local network and access the server interface from inside my local network.

Running this on a Synology server at home. Bonjour enabled, showing one IP address, and I have tried both automatic and manual port forwarding. Any ideas?

#2

Does my.channelsdvr.net load in Safari?

#3

No, it doesn’t. Also doesn’t load in Safari if I go directly to the external IP at port 8089 (which has worked in the past for me).

#4

What if you disable Remote DVR on the web page, then reenable

#5

Try the port checker tool: Accessing dvr remotely

If that’s not working it means your port-forwarding isn’t setup correctly.

#6

Thanks for that link - it looks like I have a port forwarding issue. I’ll head down that path. I appreciate the quick response! You guys rock!