This issue started fairly recently for me. This is hosted on a Synology RS1221+ w/ 32GB RAM and 10gig networking. We have Apple TV 4k’s on all of our TV’s and the issue persists on all. My kids watch mostly Virtual Channels where the media is stored locally on the Synology, lately the video will get choppy/stutter, audio remains fine.
I just found the integrated speed test and that’s where I discovered what I believe to be the issue. It returns a <1ms ping, 2~Mbps down, and 948~Mbps up.
Thinking this may be a network or hardware/cabling issue I ran an external Speedtest with the Speedtest app, and here am getting a full 940~Mbps up/down.
I’m wondering if anyone else has experienced this, or if there are additional troubleshooting steps I can try.
I’ve also uninstalled the channels app on the Apple TV, rebooted, and reinstalled. In addition I’ve verified the channels server app is up to date and even preformed a full reboot of the NAS.
Appreciate any assistance.
Thanks,
Austin B