Hi Folks,
I've been using TVE with SuddenLink and Xfinity.
A week ago, SuddenLink stopped working.
I can manually login to SuddenLink with firefox,
but it takes about 30 seconds to authenticate,
with much redirecting. I've tried from school, too,
with the same result.
I removed SuddenLink as a source.
When I try to re-add SuddenLink as a source,
the DVR tries to authenticate, but appears
to timeout after 10 seconds, and fails:
2021/08/27 12:09:47.148333 [TVE] Auth starting for Suddenlink as
2021/08/27 12:09:47.148390 [TVE] action=auth mvpd=Suddenlink requestor=nbcentertainment
2021/08/27 12:09:47.297326 [TVE] action=version product=HeadlessChrome/90.0.4430.93 jsVersion=9.0.257.23 protocol=1.3 revision=@4df112c29cfe9a2c69b14195c0275faed4e997a7
2021/08/27 12:09:47.298742 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=Suddenlink&requestor_id=nbcentertainment&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2021/08/27 12:09:47.299681 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2021/08/27 12:09:48.114727 [TVE] action=wait_for_page
2021/08/27 12:09:48.162763 [TVE] action=request type=Document method=POST url=https://authorize.suddenlink.net/saml/saml2/idp/SSOService.php
2021/08/27 12:09:48.162790 [TVE] action=auth_domain domain=authorize.suddenlink.net
2021/08/27 12:09:48.538437 [TVE] action=request type=Document method=GET url=https://authorize.suddenlink.net/saml/module.php/authbypass/firstbookend.php
2021/08/27 12:09:48.667642 [TVE] action=request type=Document method=GET url=https://authorize.suddenlink.net/saml/module.php/authbypass/firstbookend.php
2021/08/27 12:09:48.786800 [TVE] action=request type=Document method=GET url=https://authorize.suddenlink.net/saml/module.php/authSynacor/login.php
2021/08/27 12:09:55.424994 [TVE] action=page_ready
2021/08/27 12:09:55.425079 [TVE] action=wait_for_page done=true reason=page_ready
2021/08/27 12:09:55.425106 [TVE] action=fill_form u=
2021/08/27 12:09:55.434397 [TVE] action=wait_for_auth
2021/08/27 12:09:55.439161 [TVE] action=request type=Document method=POST url=https://authorize.suddenlink.net/saml/module.php/authSynacor/login.php
2021/08/27 12:09:57.020723 [TVE] action=request type=Document method=GET url=https://authorize.suddenlink.net/saml/module.php/authSynacor/DiscoveryAssociationsResume.php
2021/08/27 12:10:07.435016 [TVE] action=auth_timed_out
2021/08/27 12:10:07.435083 [TVE] action=screenshot
I understand that SuddenLink is the likely culprit, but can
the DVR's auth timeout be increased, in some way?
Thanks!
-- Jim
System information:
OS
HP HP Z240 Tower Workstation
linux fedora
32 (kernel: 5.11.22-100.fc32.x86_64)
CPU
4 cores / Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
load averages: 0.74 1.21 1.53
RAM
15.42 GB
82.2% free
NET
2 interfaces
192.168.1.168, 192.168.3.1
Version
2021.08.24.2219
Uptime
2 days
Started Last Wednesday at 6:25 PM
Timezone
MDT