TVE not working with any Dish TV Everywhere channels in subscription (even w/2023.03.24.1808)

Channels DVR Server
#1

Hi. I know this is a hard thing to diagnose, but the other day I went to my channels server and tried to tune to History channel. Got a black screen. Okay, went to community boards and searched. FINALLY after trying rescan, new password, etc, I removed the source, and re-added it. Only got 84 channels. Should've had over 100. The 84 were the normal channels they provide un-locked. History, NatGEO, etc, were not there. This is the log when I rescan History...then 4 min later, rescan AMC:

Ideas? This is killing me! I run on Synology using the package for DSM6 and version is now 2023.01.23.1746.

OH, the error given is: "authz retries failed" when trying to authorize those channels...

HISTORY:

2023/03/24 19:30:33.781908 [TVE] action=auth mvpd=Dish requestor=nbcentertainment
2023/03/24 19:30:34.046225 [TVE] action=error_response type=Other error=net::ERR_UNKNOWN_URL_SCHEME url= 
2023/03/24 19:30:34.047683 [TVE] action=version product=Chrome/89.0.4389.114 jsVersion=8.9.255.24 protocol=1.3 revision=@1ea76e193b4fadb723bfea2a19a66c93a1bc0ca6
2023/03/24 19:30:34.048589 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=Dish&requestor_id=nbcentertainment&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2023/03/24 19:30:34.050910 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2023/03/24 19:30:34.258844 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/completePassiveAuthentication
2023/03/24 19:30:34.258889 [TVE] action=authed
2023/03/24 19:30:34.311121 [TVE] action=wait_for_page
2023/03/24 19:30:34.311168 [TVE] action=wait_for_page done=true reason=auth_finished
2023/03/24 19:30:34.318466 [TVE] action=cookies num_domains=1 num_cookies=4
2023/03/24 19:30:34.319739 [TVE] action=error_response type=Document error=net::ERR_ABORTED url=https://sp.auth.adobe.com/adobe-services/completePassiveAuthentication

AMC:

2023/03/24 19:34:32.808199 action=authz_retry err=adobe.pendingLogout reason=)
2023/03/24 19:34:32.886481 [TVE] action=auth mvpd=Dish requestor=nbcentertainment
2023/03/24 19:34:34.502796 [TVE] action=error_response type=Other error=net::ERR_UNKNOWN_URL_SCHEME url= 
2023/03/24 19:34:34.505329 [TVE] action=version product=Chrome/89.0.4389.114 jsVersion=8.9.255.24 protocol=1.3 revision=@1ea76e193b4fadb723bfea2a19a66c93a1bc0ca6
2023/03/24 19:34:34.507713 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=Dish&requestor_id=nbcentertainment&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2023/03/24 19:34:34.509903 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2023/03/24 19:34:34.714606 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/completePassiveAuthentication
2023/03/24 19:34:34.714656 [TVE] action=authed
2023/03/24 19:34:34.767093 [TVE] action=wait_for_page
2023/03/24 19:34:34.767141 [TVE] action=wait_for_page done=true reason=auth_finished
2023/03/24 19:34:34.778915 [TVE] action=cookies num_domains=1 num_cookies=4
2023/03/24 19:34:34.782455 [TVE] action=error_response type=Document error=net::ERR_ABORTED url=https://sp.auth.adobe.com/adobe-services/completePassiveAuthentication 
2023/03/24 19:34:34.929699 action=authz_retry err=adobe.pendingLogout reason=)

Please help! I'm missing great shows!

#2

They fixed it in a prerelease version a couple days ago.

Update prerelease

#3

Thanks @chDVRuser! Just downloaded and am re-adding source to see if it works! [edit: didn't work for most...worked for some]

#4

Installed 2023.03.24.1808...

Didn't work for History, FYI, Lifetime, AETV, Paramount, ParamountP, TVLand, BETV and others.

On the other hand, it DID fix CNN, TBS, TNT, SYFY, TOON, etc...

So, is this a partial fix? The error ALL other channels get is: "notAuthorized: A network error occured when communicating with the provider's authorization service"

Error log for (history) is:
2023/03/24 19:52:00.517478 [TVE] action=auth mvpd=Dish requestor=HISTORY
2023/03/24 19:52:00.595574 [TVE] action=wait_for_page
2023/03/24 19:52:00.654237 [TVE] action=request type=Document method=POST url=https://identity1.dishnetwork.com/saml/saml2/idp/SSOService.php
2023/03/24 19:52:00.654297 [TVE] action=auth_domain domain=identity1.dishnetwork.com
2023/03/24 19:52:00.785958 [TVE] action=version product=Chrome/97.0.4692.56 jsVersion=9.7.106.18 protocol=1.3 revision=@04da6c66398ca50e603cc236a07dc7dfd3bbc750
2023/03/24 19:52:00.787023 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=Dish&requestor_id=HISTORY&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2023/03/24 19:52:00.789562 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2023/03/24 19:52:00.940342 [TVE] action=request type=Document method=GET url=https://identity1.dishnetwork.com/saml/module.php/authbypass/firstbookend.php
2023/03/24 19:52:01.025923 [TVE] action=wait_for_page
2023/03/24 19:52:01.071751 [TVE] action=request type=Document method=POST url=https://identity1.dishnetwork.com/saml/saml2/idp/SSOService.php
2023/03/24 19:52:01.071806 [TVE] action=auth_domain domain=identity1.dishnetwork.com
2023/03/24 19:52:01.332874 [TVE] action=request type=Document method=GET url=https://identity1.dishnetwork.com/saml/module.php/authbypass/firstbookend.php
2023/03/24 19:52:01.490944 [TVE] action=request type=Document method=GET url=https://identity1.dishnetwork.com/saml/module.php/authbypass/firstbookend.php
2023/03/24 19:52:01.564698 [TVE] action=request type=Document method=GET url=https://identity1.dishnetwork.com/saml/module.php/authSynacor/login.php
2023/03/24 19:52:02.015699 [TVE] action=request type=Document method=GET url=https://identity1.dishnetwork.com/saml/module.php/authbypass/firstbookend.php
2023/03/24 19:52:02.116985 [TVE] action=request type=Document method=GET url=https://identity1.dishnetwork.com/saml/module.php/authSynacor/login.php
2023/03/24 19:52:07.402811 [TVE] action=page_ready
2023/03/24 19:52:07.402866 [TVE] action=wait_for_page done=true reason=page_ready
2023/03/24 19:52:07.402889 [TVE] action=fill_form u=*****
2023/03/24 19:52:07.432185 [TVE] action=wait_for_auth timeout=12s
2023/03/24 19:52:07.564305 [TVE] action=request type=Document method=POST url=https://identity1.dishnetwork.com/saml/module.php/authSynacor/login.php
2023/03/24 19:52:07.976689 [TVE] action=page_ready
2023/03/24 19:52:07.976749 [TVE] action=wait_for_page done=true reason=page_ready
2023/03/24 19:52:07.976771 [TVE] action=fill_form u=*****
2023/03/24 19:52:08.005181 [TVE] action=wait_for_auth timeout=12s
2023/03/24 19:52:08.151015 [TVE] action=request type=Document method=POST url=https://identity1.dishnetwork.com/saml/module.php/authSynacor/login.php
2023/03/24 19:52:09.826597 [TVE] action=request type=Document method=GET url=https://identity1.dishnetwork.com/saml/module.php/authSynacor/DiscoveryAssociationsResume.php
2023/03/24 19:52:09.907737 [TVE] action=request type=Document method=GET url=https://identity1.dishnetwork.com/saml/module.php/authbypass/lastbookend.php
2023/03/24 19:52:10.372006 [TVE] action=request type=Document method=GET url=https://identity1.dishnetwork.com/saml/module.php/authbypass/lastbookend.php
2023/03/24 19:52:10.550608 [TVE] action=request type=Document method=GET url=https://identity1.dishnetwork.com/saml/module.php/authSynacor/DiscoveryAssociationsResume.php
2023/03/24 19:52:10.646232 [TVE] action=request type=Document method=GET url=https://identity1.dishnetwork.com/saml/module.php/authbypass/lastbookend.php
2023/03/24 19:52:10.839783 [TVE] action=request type=Document method=POST url=https://sp.auth.adobe.com/sp/saml/SAMLAssertionConsumer
2023/03/24 19:52:11.052527 [TVE] action=request type=Document method=GET url=https://identity1.dishnetwork.com/saml/module.php/authbypass/lastbookend.php
2023/03/24 19:52:11.067032 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/completePassiveAuthentication
2023/03/24 19:52:11.067086 [TVE] action=authed
2023/03/24 19:52:11.069754 [TVE] action=cookies num_domains=2 num_cookies=15
2023/03/24 19:52:11.100700 [TVE] action=error_response type=Document error=net::ERR_ABORTED url=https://sp.auth.adobe.com/adobe-services/completePassiveAuthentication ip=52.87.147.178
2023/03/24 19:52:11.554246 [TVE] action=request type=Document method=POST url=https://sp.auth.adobe.com/sp/saml/SAMLAssertionConsumer
2023/03/24 19:52:11.665130 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/completePassiveAuthentication
2023/03/24 19:52:11.665182 [TVE] action=authed
2023/03/24 19:52:11.668021 [TVE] action=cookies num_domains=2 num_cookies=15
2023/03/24 19:52:11.694982 [TVE] action=error_response type=Document error=net::ERR_ABORTED url=https://sp.auth.adobe.com/adobe-services/completePassiveAuthentication ip=18.210.71.255
2023/03/24 19:52:11.782073 [TVE] Channel scan 35/212 HISTORY failed: notAuthorized: A network error occured when communicating with the provider's authorization service
2023/03/24 19:52:11.894347 [TVE] action=auth mvpd=Dish requestor=FYI
2023/03/24 19:52:12.171010 [TVE] Channel scan 35/212 HISTORY failed: notAuthorized: A network error occured when communicating with the provider's authorization service
#5

The fix only works for channels where their website is working. The others you will need for Dish to fix when they get their servers back up after the recent cyberattack.

#6

Sheesh! There was a cyberattack? (sorry....gonna go duck-duck-go that)

1 Like
#7

Already being discussed in this topic

1 Like
#8