Unable to install DVR

Channels DVR Server
#1

Keep Getting Following error command in Terminal app when trying to install DVR. Any assistance would be greatly appreciated.

Pfrangs-iMac:~ jspfrang$ curl -f -s https://getchannels.com/dvr/setup.sh | sh
Downloading Channels DVR 2017.03.13.2338 (darwin-x86_64) to /Users/jspfrang/channels-dvr
mkdir: channels-dvr/2017.03.13.2338: Permission denied

ERROR: Installation of Channels DVR failed.
ERROR: Please contact [email protected] with the full output above.
Pfrangs-iMac:~ jspfrang$
#2

Hm, seems like the permissions on your home directory are incorrect?

Can you run this command and post the results:

ls -alhd . …

#3 
Last login: Tue Mar 14 16:06:29 on ttys000
Pfrangs-iMac:~ jspfrang$ ls -alhd . ..
drwxr-xr-x+ 30 jspfrang  staff   1.0K Mar 13 20:30 .
drwxr-xr-x   5 root      admin   170B Oct 15 21:27 ..
Pfrangs-iMac:~ jspfrang$
#4

Ok that looks normal. How about these commands:

id
mkdir channels-dvr
ls -alh channels-dvr

#5 
Last login: Tue Mar 14 16:10:02 on ttys000
Pfrangs-iMac:~ jspfrang$ id
uid=501(jspfrang) gid=20(staff) groups=20(staff),12(everyone),61(localaccounts),79(_appserverusr),80(admin),81(_appserveradm),98(_lpadmin),33(_appstore),100(_lpoperator),204(_developer),395(com.apple.access_ftp),398(com.apple.access_screensharing),399(com.apple.access_ssh)
Pfrangs-iMac:~ jspfrang$ mkdir channels-dvr
mkdir: channels-dvr: File exists
Pfrangs-iMac:~ jspfrang$ ls -alh channels-dvr
total 0
drwxr-xr-x   3 root      staff   102B Mar 13 20:30 .
drwxr-xr-x+ 30 jspfrang  staff   1.0K Mar 13 20:30 ..
drwxr--r--   2 root      staff    68B Mar 13 20:30 data
Pfrangs-iMac:~ jspfrang$
#6

I had the DVR previously but the folder got moved/deleted. so attempting to reinstall

#7

I see, looks like a previous installation but its owned by root somehow.

Open Finder.app, go to your Home directory and delete the channels-dvr folder. It will ask for your password as the directory is owned by root.

Then reinstall and it should work as expected.

#8

So, I deleted it and still getting same error. When I go find the new Channels DVR app and attempt to open I get another permissions error. see attached

#9

I have noticed once I delete the folder from USER it is automatically adding a new right back in its place.

#10

Hrm, can you explain what happened to the previous installation?

Try running these commands:

ps aux | grep channels-dvr
launchctl list com.getchannels.dvr
sudo launchctl list com.getchannels.dvr

#11

#12

Last login: Tue Mar 14 16:23:50 on ttys000
Pfrangs-iMac:~ jspfrang$ ps aux | grep channels-dvr
jspfrang 17722 0.0 0.0 2423384 228 s000 R+ 4:39PM 0:00.00 grep channels-dvr
Pfrangs-iMac:~ jspfrang$ launchctl list com.getchannels.dvr
{
“StandardOutPath” = “/Users/jspfrang/channels-dvr/data/channels-dvr.log”;
“LimitLoadToSessionType” = “Aqua”;
“StandardErrorPath” = “/Users/jspfrang/channels-dvr/data/channels-dvr.log”;
“Label” = “com.getchannels.dvr”;
“TimeOut” = 30;
“OnDemand” = false;
“LastExitStatus” = 19968;
“Program” = “/Users/jspfrang/channels-dvr/latest/channels-dvr”;
“ProgramArguments” = (
“/Users/jspfrang/channels-dvr/latest/channels-dvr”;
);
};
Pfrangs-iMac:~ jspfrang$ sudo launchctl list com.getchannels.dvr
Password:

#13

I believe the folder got moved to an attached external hard drive, then deleted.

#14

Okay, seems its still trying to run in the background so that’s probably why the directory is showing up.

Run this command:

launchctl remove com.getchannels.dvr

Then delete the channels-dvr directory and try the install again.

#15

It Worked! Thanks for your assistance!

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