Hi! New user here.
I have my Channels DVR server all setup and logged onto TV Anywhere with my provider. It appears that, when I start a scan, it is showing 205 channels, and then starts scanning them. The end result is 146 channels. Why don't I get all of my channels?
1 Like
because you dont pay for them
3 Likes
Don't I?
I get 142 channels through TV Anywhere using my TV provider login. I pay my TV provider for those. So how is it I am not paying for these other channels?
thats what you wrote. you're asking why you only get 146 out of 205 channels. do you pay for and receive all those NBCSN regionals? impossible. you only get what you pay for and those channels are not in your package.
now, if you wrote your question wrong and your asking that there are some channels that you do get but are not working, thats a different story.
explain yourself a bit better so you can be helped.
1 Like
Different providers have different agreements with TV networks to provide TVEverywhere access. For example, CNN is available on Sling but doesn’t allow use of Sling logins on CNN.com. It most likely costs extra to grant TVEverywhere access to providers.
This is a restriction of your TV provider, not Channels DVR.
3 Likes
Theres 205 channels in that providers database. But the cable plan u have is not authorized for every channel. Kind of like different tiers of service.
3 Likes
If some of your channels are DRM then they will not show at end of scan.
I have Spectrum and it does the same. Channels cannot tune DRM channels.
Hope this helps.
2 Likes
First step would be to go here and select your provider to see what TVE channels are supported by Channels DVR using your provider to authenticate.
Note you can click on the Check Availability button for each channel to be taken to that networks live feed and see if you can login using your provider credentials and watch live
It does NOT list the Experimental local ABC/CBS/FOX/NBC/PBS channels (6000-6006) or the free channels (6700-6981) everyone gets.
2 Likes
You can read about the different reasons you wouldn't get the same channels as what you get from your provider, here:
1 Like
Thank you! That was very useful!
Sweet! Great resource! Thank you!
In the past 24 hours, I have lost the majority of my TVE channels. I had 154 channels yesterday and only 66 today.
There seems to be some issue with authenticating with my provider WOW!. Not sure if your issue is related, but I normally have a lot more channels.
Anyone have similar issues?
I see this in the logs:
2021/07/22 23:25:26.898198 [TVE] action=error_response type=Other error=net::ERR_UNKNOWN_URL_SCHEME
2021/07/22 23:25:26.899709 [TVE] action=version product=Chrome/76.0.3805.2 jsVersion=7.6.274 protocol=1.3 revision=@b96ff990aaa019fca0942aadc19c721d20cfa213
2021/07/22 23:25:26.900228 [TVE] action=navigate url=https://sp.auth.adobe.com/adobe-services/authenticate/saml?noflash=true&mso_id=WOW&requestor_id=nbcentertainment&no_iframe=true&domain_name=adobe.com&redirect_url=https%3A%2F%2Fsp.auth.adobe.com%2Fadobe-services%2FcompletePassiveAuthentication
2021/07/22 23:25:26.901499 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/authenticate/saml
2021/07/22 23:25:27.301458 [TVE] action=wait_for_page
2021/07/22 23:25:27.315783 [TVE] action=request type=Document method=POST url=https://authentication.wowway.net/saml/saml2/idp/SSOService.php
2021/07/22 23:25:27.315801 [TVE] action=auth_domain domain=authentication.wowway.net
2021/07/22 23:25:27.467778 [TVE] action=request type=Document method=GET url=https://authentication.wowway.net/saml/module.php/authbypass/firstbookend.php
2021/07/22 23:25:27.522317 [TVE] action=request type=Document method=GET url=https://authentication.wowway.net/saml/module.php/authbypass/firstbookend.php
2021/07/22 23:25:27.577048 [TVE] action=request type=Document method=GET url=https://authentication.wowway.net/saml/module.php/authSynacor/login.php
2021/07/22 23:25:33.148215 [TVE] action=page_ready
2021/07/22 23:25:33.148237 [TVE] action=wait_for_page done=true reason=page_ready
2021/07/22 23:25:33.148246 [TVE] action=fill_form u=myusername
2021/07/22 23:25:33.150605 [TVE] action=tvejs msg="wowLogin: submit"
2021/07/22 23:25:33.153710 [TVE] action=request type=Document method=POST url=https://authentication.wowway.net/saml/module.php/authSynacor/login.php
2021/07/22 23:25:33.153814 [TVE] action=wait_for_auth
2021/07/22 23:25:34.232960 [TVE] action=request type=Document method=GET url=https://authentication.wowway.net/saml/module.php/authSynacor/DiscoveryAssociationsResume.php
2021/07/22 23:25:34.300221 [TVE] action=request type=Document method=GET url=https://authentication.wowway.net/saml/module.php/authbypass/lastbookend.php
2021/07/22 23:25:34.347995 [TVE] action=request type=Document method=GET url=https://authentication.wowway.net/saml/module.php/authbypass/lastbookend.php
2021/07/22 23:25:34.487367 [TVE] action=request type=Document method=POST url=https://sp.auth.adobe.com/sp/saml/SAMLAssertionConsumer
2021/07/22 23:25:34.680937 [TVE] action=request type=Document method=GET url=https://sp.auth.adobe.com/adobe-services/completePassiveAuthentication
2021/07/22 23:25:34.680978 [TVE] action=authed
2021/07/22 23:25:34.683197 [TVE] action=cookies num_domains=2 num_cookies=14
2021/07/22 23:25:34.684757 [TVE] action=error_response type=Document error=net::ERR_ABORTED
2021/07/22 23:25:34.861120 [ERR] Could not start stream for TVE-WOW ch6012 MTV: TVE: authz retries failed```
1 Like
You need to upgrade your chrome via the button on the Support > Troubleshooting page.
1 Like
Thanks. I did that and rescanned with the same results. I have a lot of "no login form found" and then the authz messages also on channels that I had yesterday.
I noticed actually that some of my other things like A&E App on my apple TV no longer work either, so maybe it's a provider issue. I get a similar message after authenticating that I need to re-authenticate, in an endless loop.
1 Like
I am having similar issues and I've updated chrome and confirmed (with long press) that I am on the beta version of channels. For example, I can access the ESPN networks fine via direct view via browser but getting not authorized error when doing channel scan. I am including logs below for reference too as it looks like all of my sports channels were impacted (granted, I don't get all of these but I do have access to the ESPN networks, FS1, NESN, NESN+, BTN, CBS and a couple of others):
Note: I am running channels via Unraid docker container.
2021/07/23 00:30:34.931851 [TVE] Channel scan 97/205 ESPN1 failed: notAuthorized: 0033:The customer is not authorized for the content requested
2021/07/23 00:30:35.280572 [TVE] Channel scan 98/205 ESPN2 failed: notAuthorized: 0033:The customer is not authorized for the content requested
2021/07/23 00:30:35.638733 [TVE] Channel scan 99/205 ESPNU failed: notAuthorized: 0033:The customer is not authorized for the content requested
2021/07/23 00:30:36.167718 [TVE] Channel scan 100/205 ESPNEWS failed: notAuthorized: 0033:The customer is not authorized for the content requested
2021/07/23 00:30:36.583597 [TVE] Channel scan 101/205 SEC failed: notAuthorized: 0033:The customer is not authorized for the content requested
2021/07/23 00:30:37.058594 [TVE] Channel scan 102/205 LONGHORN failed: notAuthorized: 0033:The customer is not authorized for the content requested
2021/07/23 00:30:38.023758 [TVE] Channel scan 103/205 ESPNDEPORTES failed: notAuthorized: 0033:The customer is not authorized for the content requested
2021/07/23 00:30:38.393749 [TVE] Channel scan 104/205 ACC failed: notAuthorized: 0033:The customer is not authorized for the content requested
2021/07/23 00:30:39.117174 [TVE] Channel scan 105/205 TENNIS failed: notAuthorized: 0033:The customer is not authorized for the content requested
2021/07/23 00:30:39.475141 [TVE] Channel scan 106/205 GOLF failed: notAuthorized: 0033:The customer is not authorized for the content requested
2021/07/23 00:30:39.512191 [TVE] Channel scan 107/205 OLYMPICS failed: notAuthorized
2021/07/23 00:30:39.546014 [TVE] Channel scan 108/205 NBCSN failed: notAuthorized
2021/07/23 00:30:39.581247 [TVE] Channel scan 109/205 SNY failed: notAuthorized
2021/07/23 00:30:39.619134 [TVE] Channel scan 110/205 NESN failed: notAuthorized
2021/07/23 00:30:39.678864 [TVE] Channel scan 111/205 NBCSN-CHICAGO failed: notAuthorized
2021/07/23 00:30:39.736180 [TVE] Channel scan 112/205 NBCSN-WASHINGTON failed: notAuthorized
2021/07/23 00:30:39.790110 [TVE] Channel scan 113/205 NBCSN-BOSTON failed: notAuthorized
2021/07/23 00:30:40.095479 [TVE] Channel scan 114/205 NBCSN-BAYAREA failed: notAuthorized
2021/07/23 00:30:40.384819 [TVE] Channel scan 115/205 NBCSN-CALIFORNIA failed: notAuthorized
2021/07/23 00:30:40.389064 [TVE] Channel scan 116/205 NBCSN-NORTHWEST failed: login not supported
2021/07/23 00:30:40.394086 [TVE] Channel scan 117/205 NBCSN-PHILLYPLUS failed: login not supported
2021/07/23 00:30:40.403553 [TVE] Channel scan 118/205 NBCSN-PHILLY failed: login not supported
2021/07/23 00:30:40.437997 [TVE] Channel scan 119/205 NESNPLUS failed: notAuthorized
2021/07/23 00:30:40.473881 [TVE] Channel scan 120/205 NFLREDZONE failed: notAuthorized
2021/07/23 00:30:40.478626 [TVE] Channel scan 121/205 P12NAT failed: login not supported
2021/07/23 00:30:40.483616 [TVE] Channel scan 122/205 P12MTN failed: login not supported
2021/07/23 00:30:40.488308 [TVE] Channel scan 123/205 P12ORG failed: login not supported
2021/07/23 00:30:40.493163 [TVE] Channel scan 124/205 P12LAX failed: login not supported
2021/07/23 00:30:40.497676 [TVE] Channel scan 125/205 P12WAS failed: login not supported
2021/07/23 00:30:40.502511 [TVE] Channel scan 126/205 P12ARZ failed: login not supported
2021/07/23 00:30:40.507431 [TVE] Channel scan 127/205 P12BAY failed: login not supported
2021/07/23 00:30:40.541533 [TVE] Channel scan 128/205 NFL failed: notAuthorized
2021/07/23 00:30:40.583393 [TVE] Channel scan 129/205 CBSSPORTS failed: notAuthorized
2021/07/23 00:30:40.622769 [TVE] Channel scan 130/205 FS1 failed: notAuthorized
2021/07/23 00:30:40.655596 [TVE] Channel scan 131/205 FS2 failed: notAuthorized
2021/07/23 00:30:40.692953 [TVE] Channel scan 132/205 BTN failed: notAuthorized
1 Like
I didn’t even realize this was a thing. Is there a way for Channels to alert us when Chrome needs to be updated?
1 Like
I've updated chrome via troubleshooting but still continue to have the TVE not working for sports channels only (ESPN, FS1, FS2, CBS Sports, etc.).
1 Like