YTTV Fox Sports Cable provider authentication failed

Channels DVR Server TV Everywhere
#1

Is there any reason that running todays software 2023.01.13.0004 would prevent me from being able to watch Fox sports channels with YTTV? FS1/FS2 were working until I installed the beta version to try this and now I get nothing except "Tuner Unreachable" - I would have thought that if the 4K was not available, that it would just connect the 720p

Fox @ 4k HDR
#2

It does. Is there any errors in the logs?

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#3

Sorry, but where are the log files? I see a logs folder but only with comskip and recording folders and nothing in there seems to be related to trying to watch FS1 or FS2 live.
EDIT: found log file:

2023/01/12 19:06:46.912271 [ERR] Could not start stream for TVE-YouTubeTV ch6198 FS2: TVE: Cable provider authentication failed

So authentication failed, but it worked right before I updated to the latest software and now it doesn't work

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#4

2023/01/12 18:43:00.423298 [TVE] action=tvejs msg="googleLogin"
2023/01/12 18:43:00.447552 [TVE] action=wait_for_auth timeout=24s
2023/01/12 18:43:02.954675 [TVE] action=tvejs msg="googleLoginPassword found a CAPTCHA"
2023/01/12 18:43:24.461560 [TVE] action=auth_timed_out
2023/01/12 18:43:24.461692 [TVE] action=screenshot
2023/01/12 18:43:24.515824 [TVE] action=screenshot size=43056
2023/01/12 18:43:24.516328 [TVE] action=capture_html
2023/01/12 18:43:24.565609 [TVE] action=capture_html size=1955961
2023/01/12 18:43:24.641750 [ERR] Could not start stream for TVE-YouTubeTV ch6198 FS2: TVE: Cable provider authentication failed

Looks like Google login found a Captcha - is this the problem? What is the solution?

#5

What does the error screenshot look like?
Replace 127.0.0.1 with the IP address of your Channels DVR server
http://127.0.0.1:8089/providers/tve/error_screenshot.png

Make sure your chrome is up to date and any VPN is turned off

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#6

Do you mean this? Chrome is up to date and this PC never uses a VPN for external access.

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image2407×1758 171 KB

#7

Captcha generally appears when you're behind a VPN

#8

I am VPN'ed from work to my home LAN right now and running remote desktop to the DVR PC, but that is a non-issue - this problem happened multiple times last night when I was at home and no VPN was in use and FS1/FS2 authenticated fine until I applied the software update

#9

I know in the past some people have worked around the captcha but creating a completely new gmail account and adding that as a family account to yttv. Delete current yttv source in channels then readd yttv as a source on that email.

#10

So, after reading around a bit - do I want to remove YTTV as a source, open NBC.com and log in, then add YTTV back in as a source? I'm afraid if I remove YTTV that other channels will start doing this as well...

#11

Thanks - I was actually already doing that - using another gmail account under my main account

#12

Might be time for a new one. Google doesn’t trust your current one anymore. AI ain’t so intelligent sometimes

#13

Well, I removed YTTV, went to NBC.com and now YTTV will NOT add back in a source due to a CAPTCHA - so Channels DVR is now my OTA only DVR...

1 Like
#14

you should try what @Rice mentioned. Creating a new "family account" should work.

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#15

He opened a new topic

#16

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