2022 NFL Redzone

Channels DVR Server TV Everywhere
#1

Ive noticed “invalid response” when trying to tune to redzone. Should have the countdown stream by now. This same thing happened last year.

Ive rescanned all channels. NFL network working fine.
Im using Cox.

Anyone else running into this?

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#2

Same issue here

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#3

Spectrum here, same issue

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#4

Same issue on Spectrum and I am on the latest pre release version 2022.09.11.0707. NFL Network works fine.

#5

the stream doesn't work at NFL.com. I think they're having a TVE issue for redzone.

#6

Same issue on Fubo... don't think it's provider related...

this also happened last year... the nature of the channel kind of means that the devs can't really test/validate/fix anything with it properly, since it's only active for 7 hours on 17 days a year.

#7

I did check the NFL network it's working just RedZone is down on TVE. from my log file:

2022/09/11 13:11:33.340877 [TVE] action=nfl_play data={"errorCode":403,"errorReason":"Forbidden","id":"72bf392c-8e99-43a0-a62c-99343b731d24","message":"Error in asset request","decoration":{"plans":{"mvpd":{"userAllowed":true,"packages":{"MVPD - LIVE":{"accessible":false,"conditions":[{"field":"token.countryCode","satisfied":true,"expected":"US"},{"field":"token.countryCode","satisfied":false,"expected":"GU"},{"field":"token.countryCode","satisfied":false,"expected":"PR"},{"field":"token.countryCode","satisfied":false,"expected":"AS"},{"field":"token.countryCode","satisfied":false,"expected":"VI"},{"field":"token.dmaCode","satisfied":false,"expected":["{{asset.dma_codes}}"]}],"rule_name":"MVPD (All Territories)"}}},"redzone":{"userAllowed":false,"packages":{"REDZONE":{"accessible":false,"conditions":[{"field":"token.countryCode","satisfied":true,"expected":"US"},{"field":"token.platform","satisfied":false,"expected":"ANDROID"},{"field":"token.platform","satisfied":false,"expected":"IOS"},{"field":"token.formFactor","satisfied":false,"expected":"MOBILE_PHONE"}],"rule_name":"RZ Mobile"}}}}}}
2022/09/11 13:11:33.415403 [ERR] Failed to start stream for ch6182: TVE: invalid response
2022/09/11 13:11:33.543747 [HLS] Couldn't generate stream playlist for ch6182-dTVE-Spectrum-89a1d2e69ee6: TVE: invalid response
2022/09/11 13:11:33.543909 [HLS] Stopping transcoder session ch6182-dTVE-Spectrum-89a1d2e69ee6

#8

Piling on. Same, Spectrum.

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#9

There's nothing I can do until they fix their website.

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#10

I also just checked on NFL.com the TVE stream is indeed down

#12

Works on my spectrum app though on Roku, is that a different connection?

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#13

Yes.

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#14

Same issue here as well, using Spectrum. All week it I had the channel, and the static image of 'Sign Off' was on, now it doesn't even show in my guide. It's grayed out in my lineup settings and just has 'invalid response'.

#15

Working for me now in the last few minutes after a rescan.

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#16

Working here as well

#17

After rescan working here…

#18

Yep it's working now

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#19

I haven’t been able to get it to come through today. I’m using DirecTV. Any DirecTV users get it to work today? Trying to determine if it’s operator error :slightly_smiling_face:.

#20

I'm just getting "notAuthorized" with DirecTV

#21

DirecTV doesn't offer the NFL's Redzone channel (with Scott Hanson). DirecTV has their own Redzone channel with Andrew Siciliano that is part of Sunday Ticket. Sunday Ticket isn't supported on Channels DVR. You have to watch that through the Sunday Ticket website (or via satellite).

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