403: (access.denied.missingpackage)

[pseibold]

Interesting issue with Spectrum.

I go to scan the "cooking Channel" the logs seem to show its scanning the science channel? however after the scan, I get the above message...

2023/01/30 09:33:02.198200 [TVE] action=request type=Document method=POST url=https://sp.auth.adobe.com/sp/saml/SAMLAssertionConsumer
2023/01/30 09:33:02.436624 [TVE] action=request type=Document method=GET url=https://us1-prod.disco-api.com/v1/gauth/callback/d795b459-ab55-4e9c-9b80-38ad1795187c
2023/01/30 09:33:02.571516 [TVE] action=request type=Document method=GET url=https://auth.sciencechannel.com/gauth-sync
2023/01/30 09:33:02.571516 [TVE] action=scienceauth reason=sync
2023/01/30 09:33:07.084448 [TVE] action=request type=Document method=GET url=https://www.sciencechannel.com/live-now
2023/01/30 09:33:07.610127 [TVE] action=scienceauth done=true
2023/01/30 09:33:07.610127 [TVE] action=authed
2023/01/30 09:33:07.611874 [TVE] action=cookies num_domains=1 num_cookies=1
2023/01/30 09:33:07.612476 [TVE] action=error_response type=Document error=net::ERR_ABORTED url=https://www.sciencechannel.com/live-now

[tmm1]

Can you watch on https://www.sciencechannel.com/live-now

[pseibold]

@tmm1

https://www.sciencechannel.com/live-now

I've gone in to the link, for science channel live, and cooking channel live, and have linked my spectrum account to their sites.

I can see and stream them live, but when I scan for the shows in Channels DVR still get the 403 error

[chDVRuser]

Are you just rescanning the Cooking channel?
I got four of those errors on Discovery Networks channels when I added Xfinity TVE, but individually rescanning the failed channels worked.

That was back on 1/17 using the new TVE docker w/chrome v109 and Channels DVR v2023.01.16.2221

[pseibold]

I've tried scanning them 1 by one, as well in bulk. I can sign on to the sites directly, but I keep getting this error on some channels.

[chDVRuser]

My only suggestion (assuming your chrome and Channels DVR are up to date) is try rescanning Science channel first. Sometimes when I can't get Xfinity to auth I'll update password using the same existing password (to clear the chromedata folder).

[duckydan]

Having this same issue today. If I go to science channel or cooking channel o my own, it works fine, but if I get TVE to scan they fail.

2023/02/18 22:09:11.844810 [TVE] action=request type=Document method=GET url=https://www.sciencechannel.com/live-now
2023/02/18 22:09:11.970249 [TVE] action=scienceauth done=true
2023/02/18 22:09:11.970373 [TVE] action=authed
2023/02/18 22:09:11.983060 [TVE] action=cookies num_domains=1 num_cookies=1
2023/02/18 22:09:11.988221 [TVE] action=error_response type=Document error=net::ERR_ABORTED url=https://www.sciencechannel.com/live-now
2023/02/18 22:09:12.177714 [TVE] action=science_stream error={[{access.denied.missingpackage 403}] {{[]}}}