5.6.5 - slower channel changing?

Channels Apple TV
#1

I recently noticed that changing channels feels slower. I just timed it with a stopwatch app several times, and it's almost exactly 4 seconds.

I really feel like it used to be faster?

I'm on the latest Flex Quattro firmware 20230505, and latest Apple TV OS.

I'm using a 1gbe wired ethernet cable, so wifi not an issue here. Latency to the internet is under 10ms, and much less on the local LAN.

Any ideas here please?

1 Like
#2

Which channels? PRIME/Cablecard? ATSC1? ATSC3?

#3

These ones - Freeview HD channels in the UK

Screenshot 2023-07-12 at 07.22.29
Screenshot 2023-07-12 at 07.22.29814×240 43.3 KB

#4

Can you submit diagnostics from the app immediately after slow tune

1 Like
#5

Thanks - done :+1:

1 Like
#6

Any ideas here please @tmm1 ? Any other logs I can provide?

#7

I need HDHR device id to find the diagnostics

#8

12601B3E

#10

Can you make a 30s recording from the channel and share it

#11

Sure - can I attach a video here?

1 Like
#12

Yea if it lets you or else email to [email protected]

#14

I need a tuner capture from the hdhomerun

#15

Ok, here it is Dropbox - v101.mpg - Simplify your life

Thanks

#16

Does this recording help @tmm1 ?

#17

I see the same thing on my setup, I’m using the standalone Channels for HDhomerun app (not DVR). Don’t think it’s for slower recently but has always taken about 4 seconds to tune to a channel.

Apple TV 4K (2nd Gen) tvOS 16.6
HDhomerun Connect Duo 20230719

#18

Please can I ping you on this again @tmm1 - did the linked video help? I'm hoping there's a fairly simple bit of buffer tweaking in the code to rectify this.