All channels from DUAL are labeled as SD


#1

I am running a prime and a connect. For some reason, all channels from the connect are label as SD even though some are clearly HD. Am I doing something wrong?


#2

Where do you see them listed as SD? What version firmware is on your CONNECT.

Check the channel lineup for your HDHR on https://my.hdhomerun.com. Do the channels have an HD tag on the right?


#3

Hi tmm1. They are not listed in the HD category on the guide. My firmware is version 20170815. It actually said HDhomerun dual on the my.hdhomerun.com site. Unlike my prime, I can’t see the channel list on the HTML page. Instead it try’s to redirect me to the app. Sorry if that isn’t helpful. Thanks for responding!


#4

Ah you have a DUAL. That is an older unit which is unable to detect HD vs SD.

In the DVR web ui, you can click the channel list and manually mark the hd channels.


#5

Perfect. Thanks!


#6

Looks like the interface has changed, or else I’ve forgotten how to do this. How do you mark DUAL channels as HD rather than SD?


#7

In the DVR web UI, click on the channels link under the hdhomerun. It should be the same as before…