ANP 6103 403 Forbidden

Channels DVR Server TV Everywhere
#1

Recording tonight failed. Also can't load Animal Planet. I was just watching ANP eailer today.

2020/04/18 23:32:16.752468 [ERR] Failed to start stream on channel 6103 via TVE-Comcast_SSO: TVE: 403 Forbidden: Access to the requested resource path has been forbidden: [Unauthorized User Network: APL, 55c51d806b66d1c57a5d08dc, animal-planet, TV-PG].

2020/04/18 23:36:16.913514 [ERR] Failed to start stream on channel 6103 via TVE-Comcast_SSO: TVE: 403 Forbidden: Access to the requested resource path has been forbidden: [Unauthorized User Network: APL, 55c51d806b66d1c57a5d08dc, animal-planet, TV-PG].
2020/04/18 23:36:16.913578 [DVR] Error running job 1587268740-ch6103 The Zoo: could not start stream on channels=[6103]: TVE: 403 Forbidden: Access to the requested resource path has been forbidden: [Unauthorized User Network: APL, 55c51d806b66d1c57a5d08dc, animal-planet, TV-PG].

#2

Click Help > Submit Diagnostics

Then click edit under the channel list and rescan ANP

#3

Just did that now after testing all other TVE channels I have enabled.
ac8ca8b4-ab9a-441d-b8b1-50c6bf269adc

Ok I did the rescan for ANP and it took a bit, but then gave the check mark again, then the server immediately started to record the remainder of the show that is airing "The Zoo" as that is the repeat of the failed recording.

Channel is working now again.
Weird. the only thing i did today was upgrade the sever to get the A&E and 3 other TVE channels. It seems after that happened, is when ANP stopped working.

#4

That same error happened to one of my channels recently, causing record failures. Rescan got it working again. I submitted diags last week as well to see if it would help figure things out.