App immediately crashes on nVidia ShieldTV

Channels Android TV Troubleshooting
#1

Just purchased and installed the app today on nVidia shield. The app immediately crashes. I have uninstalled and re-installed twice now.

#2

Oof, sorry to hear that. Can you tell me what kind of hdhomerun (model and firmware version)?

#3

I found the crash report. Will fix the issue, but if you upgrade your tuner firmware it will work.

#4

Firmware and device info

HDHomeRun EXTEND
Model: HDTC-2US
Device ID: 1056EC6C
Firmware: 20171208

#5

Hmm okay, I must have seen a different crash then. Your firmware is fine.

Try the beta version using http://play.google.com/apps/testing/com.getchannels.app

#6

Dumb question, how do I update the firmware on the extend? I am not finding a firmware download.

#7

You can find the upgrade on http://my.hdhomerun.com

#8

Ok, installed the beta app and the app launches now. Will dig into the app and see how things work. Thank you for the help.

1 Like
#9

This was fixed in v1.0.4