Apple TV app crashes every initial launch

Channels Apple TV
#1

Every evening when I get on the treadmill and launch the Apple TV app, it crashes the first time, and then works fine. I submitted diagnostics last evening when it happened at 6:47 PM EDT (I’m just sitting down this morning at a device to post this).

This happened regularly a few months ago, and then I stopped using Personal Sections and all started working fine. I slowly started building out a Personal Section again, and the behavior returned. I’m not sure if there’s a causal relationship there or not.

#2

Try the latest TestFlight beta and let us know if that resolves the issue.

You can join our TestFlight beta program by visiting Channels — Beta Program from an iPhone or iPad and then downloading the TestFlight app on your Apple TV.

If you do not have an iPhone or iPad please email your Apple ID email address to [email protected] and we can add you.

#3

Thanks, I'll check it out. I'm already in the TestFlight for tvOS. The beta launched fine today, but that also was right after updating the app in TestFlight. I'll continue to use that version and see how it goes.

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#4

The tvOS beta just crashed on me when I opened it for the first time today. I submitted diagnostics from within the app a couple of minutes ago (which I think was 10:35 AM EDT).

#7

Okay, I've tried another approach to fix this. Please try this build and see if it's any better.

#8

So far, so good, on the latest build. I’ve had launches of the beta app on several nights now with no crashing.

1 Like
#9

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