I recently noticed that my son's recordings of Paw Patrol were not being completed and this appears to be an issue with the auth on TvEverywhere. I am getting the following error on Rescan: notAuthorized: You are not authorized to view this content.
Notes:
Please advise on suggested troubleshooting to fix this issue. Thanks!
If it is still in your package then try rescanning regularly. Also check to see if you can authenticate another network owned by the same company like Paramount Network, Comedy Central or VH1. It may be that Armstrong no longer offers TVE access to that network.
You can also try navigating to the nickjr website and go to the grown-ups section and log in with your cable credentials.
You do have the option of deleting and re-adding the service.
Hopefully things will clear up.
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