Asustor won't install

I purchased a As5304t. I downloaded the server from Channels DVR site. I attempted to install Channels DVR. It gave a progress bar at 95% install, waited multiple minutes then errored out. The log file just says "Install App failed. (Ref. -154)". I tried restarting my laptop and restarting my NAS.

However; any assistance is greatly appreciated.

i Have

Are you able to SSH into the NAS?

I dont know. I just got the NAS yesterday. Been using a laptop as a server. Im happy to get my laptop back.

Assuming I figure out how to ssh into it tonight. What do I need to do. Please explain a noob level. Thank you.

Ok. Anyone have any other suggestions. I ran software update. That did not help. I then uninstalled all other apps on the NAS.

I am out of ideas. I downloaded the ssh software for the nas. As you asked if I can ssh.

But I dont know what to do. Any help.

After SSH into, copy/paste this command:

ls -alhR /usr/local/AppCentral/ChannelsDVR/

Then copy/paste all the output shown back into this thread.

login as: root
Keyboard-interactive authentication prompts from server:
| Password:
End of keyboard-interactive prompts from server
[email protected]:/volume1/.@root # ls -alhR /usr/local/AppCentral/ChannelsDVR/
/usr/local/AppCentral/ChannelsDVR/:
total 16
drwxrwxr-x 4 jake 1000 4.0K Jun 24 16:34 ./
drwxr-xr-x 12 root root 4.0K Jun 25 16:32 ../
drwxr-xr-x 2 jake 1000 4.0K Jun 24 16:34 CONTROL/
drwxr-xr-x 4 root root 4.0K Jun 24 16:40 channels-dvr/

/usr/local/AppCentral/ChannelsDVR/CONTROL:
total 60
drwxr-xr-x 2 jake 1000 4.0K Jun 24 16:34 ./
drwxrwxr-x 4 jake 1000 4.0K Jun 24 16:34 ../
-rw-r--r-- 1 jake 1000 21 Nov 17 2016 changelog.txt
-rw-r--r-- 1 jake 1000 539 Nov 17 2016 config.json
-rw-r--r-- 1 jake 1000 50 Nov 17 2016 description.txt
-rw-r--r-- 1 root root 2.1K Jun 24 16:34 icon-disable.png
-rw-r--r-- 1 jake 1000 5.2K Nov 17 2016 icon-enable.png
-rw-r--r-- 1 jake 1000 5.2K Nov 17 2016 icon.png
-rwxr-xr-x 1 jake 1000 329 Nov 18 2016 post-install.sh*
-rwxr-xr-x 1 jake 1000 48 Nov 18 2016 post-uninstall.sh*
-rwxr-xr-x 1 jake 1000 258 Nov 18 2016 pre-install.sh*
-rwxr-xr-x 1 jake 1000 47 Nov 18 2016 pre-uninstall.sh*
-rwxr-xr-x 1 jake 1000 443 Nov 18 2016 start-stop.sh*

/usr/local/AppCentral/ChannelsDVR/channels-dvr:
total 16
drwxr-xr-x 4 root root 4.0K Jun 24 16:40 ./
drwxrwxr-x 4 jake 1000 4.0K Jun 24 16:34 ../
drwsrwsrwt 2 root root 4.0K Jun 24 16:39 2020.06.16.1927/
drwsrwsrwt 2 root root 4.0K Jun 24 16:34 data/
lrwxrwxrwx 1 root root 15 Jun 24 16:40 latest -> 2020.06.16.1927 /

/usr/local/AppCentral/ChannelsDVR/channels-dvr/2020.06.16.1927:
total 123908
drwsrwsrwt 2 root root 4.0K Jun 24 16:39 ./
drwxr-xr-x 4 root root 4.0K Jun 24 16:40 ../
-rwxr-xr-x 1 root root 39.4M Jun 24 16:39 channels-dvr*
-rwxr-xr-x 1 root root 20.1M Jun 24 16:37 comskip*
-rwxr-xr-x 1 root root 21.1M Jun 24 16:35 ffmpeg*
-rwxr-xr-x 1 root root 19.4M Jun 24 16:40 ffmpeg-dl*
-rwxr-xr-x 1 root root 21.0M Jun 24 16:36 ffprobe*
-rwxr-xr-x 1 root root 376 Jun 24 16:34 linux-x86_64.sha256*

/usr/local/AppCentral/ChannelsDVR/channels-dvr/data:
total 8
drwsrwsrwt 2 root root 4.0K Jun 24 16:34 ./
drwxr-xr-x 4 root root 4.0K Jun 24 16:40 ../
[email protected]:/volume1/.@root #

Edit: should I try installing the Linux version by ssh? Would that make it worse? I think their ADM Operating system is "mostly" Linux based

So far my only solution on NAS. Which I don't want to be a permanent solution is running it on Virtual box. So anyone gave any other ideas?

The manual Linux install will make a mess, don't do that.

It looks like the asustor install mostly worked because all the files are there. So just the last step must have failed. I will take a look at fixing this on Monday.

I appreciate it. Because I really do love yalls software. Combining philo, TV everywhere, locast, and antenna is so awesome.

But just as a heads up. It seems to be running ok on Virtual Box, 1 core, 4gb of ram. Granted I've only had it for a few hours. But in case anyone else ever needs to. I can't speak for running multi streams/recording. Saturday, not a lot of new content on live tv.

Also tmm1, being that I know your a developer, and there is not any illegal or personal content. Would it assist if I gave you temp remote access? If so p.m. me and ill set you a login.