ATV DVR BUG - Wrong channel recorded after 1 week

Channels DVR Server
#1

Not sure where to post this. I’m actually using the beta, but I don’t have permissions to post in that forum for some reason.

I have a pass set to record Good Morning America every morning. GMA is on channel 10.1 (an HD channel). It will work fine all week, and then on Saturday instead of channel 10.1, it records channel 2.3 (an SD channel) instead. I have to delete the pass and recreate it in order to get the correct channel to record, otherwise it will keep recording channel 2.3 every day.

It just started doing this a few weeks ago. At first I thought it was a glitch, but it has happened every Saturday for the last 2 or 3 weeks. So it is clearly a bug.

#2

Edit your Pass in DVR -> Passes -> Advanced (drop-down box on the right) click on the “+” under Conditions (on the left), select Channel from the drop-down list, make sure the condition is “==” and enter 10.1 in the right-hand box. Click Save Rule and you’re done.

#3

Thanks for this info! I went ahead and made these changes. I never even knew this Advanced menu exists. So my problem is fixed, but it still stands to reason that this is a bug that should be looked at…

#4

Check the DVR web ui on the Log tab and paste the logs from Saturday morning where it recorded GMA

#5

Here are the logs from this morning.

2018/09/15 07:00:00 [DVR] Starting job 1537009200-58 Good Morning America on ch=[25.1]
2018/09/15 07:00:00 [DVR] Waiting 13h59m59.885400586s until next job 1537059600-57 48 Hours
2018/09/15 07:00:00 [TNR] Opened connection to 1070F7CD for ch25.1
2018/09/15 07:00:00 [DVR] Recording for job 1537009200-58 from 1070F7CD ch25.1 into "TV/Good Morning America/Good Morning America 2018-09-15 2018-09-15-0700.mpg" for 59m59.885210802s
2018/09/15 08:00:00 [TNR] Closed connection to 1070F7CD for ch25.1
2018/09/15 08:00:00 [DVR] Finished job 1537009200-58 Good Morning America
2018/09/15 08:00:00 [DVR] Waiting 12h59m59.505098963s until next job 1537059600-57 48 Hours
2018/09/15 08:00:00 [DVR] Processing file-1448: TV/Good Morning America/Good Morning America 2018-09-15 2018-09-15-0700.mpg
2018/09/15 08:00:01 [DVR] Running commercial detection on file 1448 (TV/Good Morning America/Good Morning America 2018-09-15 2018-09-15-0700.mpg)

By contrast, here are the logs from yesterday morning when it was correct:

2018/09/14 07:00:00 [DVR] Starting job 1536922800-58 Good Morning America on ch=[25.1 10.1]
2018/09/14 07:00:00 [DVR] Waiting 3h59m59.914813422s until next job 1536937200-35 The View
2018/09/14 07:00:00 [TNR] Opened connection to 1070F7CD for ch10.1
2018/09/14 07:00:00 [DVR] Recording for job 1536922800-58 from 1070F7CD ch10.1 into "TV/Good Morning America/Good Morning America 2018-09-14 2018-09-14-0700.mpg" for 1h59m59.914781656s
2018/09/14 08:23:47 [SYS] Created database snapshot: backup-20180914.082347
2018/09/14 08:23:47 [SYS] Removing old backup backup-20180823.101503
2018/09/14 09:00:00 [TNR] Closed connection to 1070F7CD for ch10.1
2018/09/14 09:00:00 [DVR] Finished job 1536922800-58 Good Morning America
2018/09/14 09:00:00 [DVR] Waiting 1h59m59.513699698s until next job 1536937200-35 The View
2018/09/14 09:00:00 [DVR] Processing file-1441: TV/Good Morning America/Good Morning America 2018-09-14 2018-09-14-0700.mpg
2018/09/14 09:00:01 [DVR] Running commercial detection on file 1441 (TV/Good Morning America/Good Morning America 2018-09-14 2018-09-14-0700.mpg)

Not sure why it correctly records 10.1 yesterday, but 25.1 today. I’m also not sure why 25.1 was even included in the pass, as that is the incorrect channel.

#6

The channel numbers come from the guide data. The guide data says it’s airing on 25.1 so that’s why the DVR is recording from that channel.

Are you saying GMA wasn’t on that channel at all? Or that it was an SD version? Earlier you said 2.3 but the logs show 25.1

Check the Guide tab of the DVR web UI for next Saturday and see if it shows GMA on 10.1 and 25.1 or not.

#7

So, this is quite strange indeed. A few issues here:

  1. So the first thing is, Channel 25.1 is another ABC affiliate (from Palm Beach, while I am in Broward). The channel is local to me, but farther away than the 10.1 ABC affiliate. So 10.1 should have a stronger signal, and the preferred channel to record.

  2. I looked at next Saturday at 8am in the guide, and Good Morning America is not airing on 25.1 at that time. It is airing on 10.1, and 25.1 is airing a local news program, “WPBF 25 News Mornings”

  3. The reason I said it was recording 2.3 is because that is what is actually on the video itself. Even though the file name is labeled Good Morning America, when I view the program, it is a SD program and I can see “The Health Channel” in the corner of the screen. I looked in the guide, and The Health Channel is channel 2.3.