Hi Eric,
Still happening on ipad with latest prerelease.
Submitted screenshot and diagnostics from the ipad while the guide was stalled.
Ill check the apple TV tomorrow in the morning after long overnight pause.
Thanks! These logs are helpful. I'm looking into it further.
Can you see if this build solves the issue? I appreciate all of your testing here.
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Will do.
Edit:
Ipad channels looked great this morning after overnight delay.
Guide came right up populated as expected
This version looks promising! Apple Tv also ok
Hi @eric
I submitted diagnostics from the ipad app and sent a snapshot while this symptom was going on. Slightly different symptom. Some channels future programs are all black. This was after a 3 hour inactivity window. Ill check later if the other symptom arises.
Note: eventually by popping out of channels to write this post, and then checking again, the black guide data did refresh. Maybe out 2-3 minutes.
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I've made some additional improvements to the guide data. Hoping this one is the one that solves it for good.
Looking very promising. I havent seen the lazy guide or the sluggish guide at home at all since updating.
I did observe some laziness remotely when i was coming in through tailscale, where it took a bit of time to sync the guide data.
Otherwise, at home its looking great!
Edit: 2 days in seems much more stable. Thanks @eric
That's great news! I haven't been able to reproduce issues on my setup either.
That's great news! I haven't been able to reproduce issues on my setup either.
@eric @Rice before marking this as solved fully.
I did notice lazy issues when coming in through tailscale today on my iphone. It was not on the 1/17 release. I updated to todays 1/19 release and have not been out and about to test that version yet.
Nevertheless, when im at home its looking great.
Should we start a different thread for lazy guide lag on tailscale and mark this as solved, or continue investigating.
Im happy to try and capture that scenario when im out and about next.
Please let me know what helps eric. The tailscale lag was still very usable, but has the same symptom of having to switch sections to refresh the guide.
And of course thank you as always for the stellar support!
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I believe this latest build will have improved the situation on slower connections like Tailscale as well. You can keep this thread open to talk about that if you’re still having problems with that.
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Hi Eric,
Ive notice the lazy guide issue creeping back in the past several days.
I submitted diagnostics from the apple TV app.
Heres a screenshot, as it was happening…
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