Audio track choices lost


#1

Hi,

I usually watch tv movies in original language (english) vs french.
On some on my tv channels, the multiple audio options isn't available anymore in the app.

If I check the signal with hdhomerun app I can see those 2 audio available.

Any ideas?

ATV 4k user


#2

What do you see when you swipe down and look at the Language tab?

Can you try watching a channel that should have multiple audio tracks and doesn't, then go to bottom of Settings tab and click Submit Diagnostics.


#3

Just sent.

I just have one language available, should have 2.


#4

Thanks. I see you tuned RTS 1 HD and only one track is found.

Can you open http://10.0.1.12:5004/auto/v1?duration=60 in Chrome and then email the file that downloads to [email protected]


#5

Done


#7

Hi!
Any update?