Authorization Code Issue

Channels DVR Server
#1

Sorry for all the questions of late. I was finally able to get the Channels app to open from directly within the QNAP after setting up port forwarding (why this is needed, I have no idea) but then after opening the app, it asks for an authorization code. I click the link to get the code, paste it, and then receive an unauthorized notification.

Any idea what might be going on here?

Thanks.

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#2

The authorization code is only required when you’re accessing your DVR through the internet. That’s what port-forwarding does, it makes that port available via the internet.

I would recommend turning on the “Remote Access” feature at the bottom of your DVR and then using http://my.channelsdvr.net to connect to your DVR. That’s basically what you’re trying to do now.

If you want to access your DVR on the local network instead, then use http://dvr-nas.local:8089

#3

I have no idea what I’ve done but neither of those links are working for me.

#4

And now that I’ve turned off the port forwarding, when I click the Channels app in the QNAP a browser tab opens saying that the server can’t be found.

Any clue at all what could possibly be going on?

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#5

What kind of computer/browser are you using?

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#6

Mac/Safari. Had the same issue in Chrome too.

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#7

How about http://nas.local does that go to your QNAP?

#8

No luck. Some type of settings issue with the QNAP, maybe?

#9

Could be.. check to see if the Network > Service Discovery > Bonjour options are enabled:

My "NAS Web" bonjour is enabled as tmm1-qnap, so that means I can access http://tmm1-qnap.local to get to my NAS.

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#10

OK so that worked to get in but still no luck on the dvr.

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#11

Okay so if you access your NAS on http://nas.local then you can access the DVR on http://nas.local:8089

Also if you open your NAS via http://nas.local then opening Channels DVR from there will automatically use your local IP too, and you won’t see any authorization page.

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#12

I’m in!

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#13

Cool!

So was the bonjour on your NAS turned off? How did you fix it?

#14

It was on. Not sure what happened, I did turn FTP off though. That was the only thing that was different from your screenshot.

#15

Thanks a lot for your help though. Really appreciate it.

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