BBC America Not Playing

Channels DVR Server TV Everywhere
#1

Submitted Diagnostic Log 50603ad1-eb41-4a77-9e3e-5d1ba1682c85.

Tested with my Provider credentials on the website and live TV played fine. Logs are showing:

2021/01/02 09:12:03.699031 action=authz_retry err=notAuthorized: We're sorry, something didn't work quite right. Please try again.
2021/01/02 09:12:06.078773 action=authz_retry err=notAuthorized: We're sorry, something didn't work quite right. Please try again.
2021/01/02 09:12:10.079079 [ERR] Failed to start stream for ch6087: TVE: authz retries failed
2021/01/02 09:12:10.339958 [HLS] Couldn't generate stream playlist for ch6087-dANY-ipx.x.x.x: TVE: authz retries failed

#2

This is an server issue with your cable provider. Probably will be fixed if you try again later in the day.

#3

I just tried again, logged out and back in on BBCA site. Works fine when I try directly in Chrome but still fails in Channels.

Screen Shot 2021-01-02 at 10.20.51 AM
Screen Shot 2021-01-02 at 10.20.51 AM4052×892 922 KB

#4

Doing a rescan on the channel lineup produces the same error.

Screen Shot 2021-01-02 at 10.23.36 AM
Screen Shot 2021-01-02 at 10.23.36 AM1564×632 106 KB

#5

4 days later and this is still occurring. Same errors. Works fine in Chrome with Spectrum's login.