Buffering on TVE

Channels Apple TV
#1

Currently experiencing buffering with TVE on Apple TV. Here is a sample of the logs, I am unsure what to do, I've changed the streaming quality playback to 8mbps.

2022/12/07 20:01:43.916160 [TNR] Opened connection to TVE-Spectrum for ch6140 ESPN1
2022/12/07 20:01:43.921768 [HLS] Starting live stream for channel 6140 from 192.168.4.167 (bitrate=7829)
2022/12/07 20:01:44.301830 [HLS] Probed live stream in 982.36001ms: h264 1280x720 progressive 6440796bps
2022/12/07 20:01:50.169363 [HLS] Probed live stream in 6.246755492s: h264 1280x720 progressive 7581982bps
2022/12/07 20:02:13.880784 [HLS] Stopping inactive session ch6142-dANY-ip192.168.4.167
2022/12/07 20:02:13.881075 [HLS] Stopping transcoder session ch6142-dANY-ip192.168.4.167 (out: 34.176022s, finished: false)
2022/12/07 20:02:13.951643 [TNR] Closed connection to TVE-Spectrum for ch6142 ESPNU
2022/12/07 20:02:13.951732 [SNR] Buffer statistics for ch6142 ESPNU: buf=0% drop=0%

1 Like
#2

More logs in case this helps,

2022/12/07 20:05:14.511590 [HLS] Stopping transcoder session ch6142-dANY-ip192.168.4.167 (out: 28.273211s, finished: false)
2022/12/07 20:05:14.586734 [TNR] Closed connection to TVE-Spectrum for ch6142 ESPNU
2022/12/07 20:05:14.586806 [SNR] Buffer statistics for ch6142 ESPNU: buf=0% drop=0%
2022/12/07 20:05:18.984897 [TVE] stream timestamps: espn1: start_at=2022-12-07T20:04:50-07:00 end_at=2022-12-07T20:05:09-07:00 live_delay=7.588879309s
2022/12/07 20:05:18.985754 [TNR] Opened connection to TVE-Spectrum for ch6140 ESPN1
2022/12/07 20:05:18.991852 [HLS] Starting live stream for channel 6140 from 192.168.4.167 (bitrate=7829)
2022/12/07 20:05:19.976901 [HLS] Probed live stream in 983.693467ms: h264 1280x720 progressive 7571863bps
2022/12/07 20:06:20.459006 [HLS] Stopping transcoder session ch6140-dANY-ip192.168.4.167 (out: 32.730578s, finished: false)
2022/12/07 20:06:20.501592 [TNR] Closed connection to TVE-Spectrum for ch6140 ESPN1
2022/12/07 20:06:20.501672 [SNR] Buffer statistics for ch6140 ESPN1: buf=6%,0%-100% drop=7%
2022/12/07 20:06:32.376941 [TVE] stream timestamps: espn1: start_at=2022-12-07T20:06:04-07:00 end_at=2022-12-07T20:06:24-07:00 live_delay=6.31092459s
2022/12/07 20:06:32.377476 [TNR] Opened connection to TVE-Spectrum for ch6140 ESPN1
2022/12/07 20:06:32.384042 [HLS] Starting live stream for channel 6140 from 192.168.4.167 (bitrate=6618)
2022/12/07 20:06:33.306263 [HLS] Probed live stream in 920.374984ms: h264 1280x720 progressive 6593497bps

#3

This seems to indicate slow disk or overloaded CPU

What kind of storage drive are you using?

#4

Raspberry Pi 4 with a T5 SSD 2Tb, Channels has been working excellent, loaded up tonight and just started to received these errors.

#5

I think there is something going on with espn. I’m getting the same errors when trying to stream remote

Buffer statistics for ch6141 ESPN2: buf=10%,0%-100% drop=11%
#6

I am currently trying a different channel, I am getting issues with the ESPN channels. I am in Arizona trying to watch the Suns game. I switched to NBC Sports Boston and no issues so far as we speak 8:40pm. 2022/12/07 20:38:38.922413 [TVE] stream timestamps: nbcsn-boston: start_at=2022-12-07T20:08:30-07:00 end_at=2022-12-07T20:38:21-07:00 live_delay=11.659400969s
2022/12/07 20:38:38.922706 [TNR] Opened connection to TVE-Spectrum for ch6166 NBCSN-BOSTON
2022/12/07 20:38:38.925447 [HLS] Starting live stream for channel 6166 from 192.168.4.167 (bitrate=8238)
2022/12/07 20:38:39.897855 [HLS] Probed live stream in 971.864825ms: h264 1920x1080 progressive 6866672bps

#7

So yes to answer your statement, it seems like the issues are with the ESPN channels.

1 Like
#8

Are you having any issues today with ESPN? I am continuing to have buffering today. Other channels have been solid.

#9

Seems ok atm but I wasn’t able to check earlier in prime time when you posted.

2 Likes
#10

I’m experiencing the same issue again, it’s driving me crazy.

2023/07/30 20:42:32.057802 [HLS] Starting live stream for channel 6140 from 192.168.7.16 (bitrate=8557)
2023/07/30 20:42:32.967397 [HLS] Probed live stream in 908.571981ms: h264 1280x720 progressive 7165987bps
2023/07/30 20:42:52.159448 [HLS] Stopping transcoder session ch6140-dANY-ip192.168.7.16 (out: 4.096s, finished: false, first_seq: 1, last_seq: 2)
2023/07/30 20:42:52.212289 [TNR] Closed connection to TVE-Spectrum for ch6140 ESPN1
2023/07/30 20:42:52.212358 [SNR] Buffer statistics for ch6140 ESPN1: buf=0% drop=0%
2023/07/30 20:42:53.920858 [TVE] stream timestamps: espn1: start_at=2023-07-30T20:42:25-07:00 end_at=2023-07-30T20:42:44-07:00 live_delay=7.575840679s
2023/07/30 20:42:53.921196 [TNR] Opened connection to TVE-Spectrum for ch6140 ESPN1
2023/07/30 20:42:53.927720 [HLS] Starting live stream for channel 6140 from 192.168.7.16 (bitrate=8557)
2023/07/30 20:42:55.045923 [HLS] Probed live stream in 1.117280897s: h264 1280x720 progressive 7795084bps
2023/07/30 20:43:51.542478 [HLS] Stopping transcoder session ch6140-dANY-ip192.168.7.16 (out: 30.706389s, finished: false, first_seq: 1, last_seq: 13)
2023/07/30 20:43:51.600293 [TNR] Closed connection to TVE-Spectrum for ch6140 ESPN1
2023/07/30 20:43:51.600365 [SNR] Buffer statistics for ch6140 ESPN1: buf=25%,0%-100% drop=25%
2023/07/30 20:43:53.178021 [TVE] stream timestamps: espn1: start_at=2023-07-30T20:43:25-07:00 end_at=2023-07-30T20:43:43-07:00 live_delay=7.569004155s
2023/07/30 20:43:53.178384 [TNR] Opened connection to TVE-Spectrum for ch6140 ESPN1
2023/07/30 20:43:53.184516 [HLS] Starting live stream for channel 6140 from 192.168.7.16 (bitrate=8557)
2023/07/30 20:43:54.121530 [HLS] Probed live stream in 936.199493ms: h264 1280x720 progressive 6021333bps
2023/07/30 20:44:07.597058 [HLS] Stopping transcoder session ch6140-dANY-ip192.168.7.16 (out: 10.24s, finished: false, first_seq: 1, last_seq: 5)
2023/07/30 20:44:07.673120 [TNR] Closed connection to TVE-Spectrum for ch6140 ESPN1
2023/07/30 20:44:07.673189 [SNR] Buffer statistics for ch6140 ESPN1: buf=0% drop=0%
2023/07/30 20:44:08.251037 [TVE] stream timestamps: espn1: start_at=2023-07-30T20:43:40-07:00 end_at=2023-07-30T20:43:58-07:00 live_delay=7.583021399s
2023/07/30 20:44:08.251557 [TNR] Opened connection to TVE-Spectrum for ch6140 ESPN1
2023/07/30 20:44:08.255880 [HLS] Starting live stream for channel 6140 from 192.168.7.16 (bitrate=8557)
2023/07/30 20:44:09.208941 [HLS] Probed live stream in 952.481498ms: h264 1280x720 progressive 6538553bps
2023/07/30 20:44:09.343041 [HLS] Session ch6140-dANY-ip192.168.7.16 started in 1.613854988s
2023/07/30 20:44:11.009193 [HLS] Stopping transcoder session ch6140-dANY-ip192.168.7.16 (out: 0s, finished: false, first_seq: 1, last_seq: 1)
2023/07/30 20:44:11.035375 [TNR] Closed connection to TVE-Spectrum for ch6140 ESPN1
2023/07/30 20:44:11.035497 [SNR] Buffer statistics for ch6140 ESPN1: buf=0% drop=0%
#11

The next time this happens please go to Settings -> Support -> Submit Diagnostic Logs from your device and let us know when it's been submitted so we can have a better idea of what was going on.

#12

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