"Cable provider authentication failed" error with Fios

Hi - I'm brand new with Channels, setting things up for the first time. I installed the server on a Mac Mini, and am now trying to add TV Everywhere as a source. We are Verizon Fios subscribers, but I can't get past this "Cable provider authentication failed" error. Any suggestions?

Incidentally, I can sign into tv.verizon.com in the browser and watch video from verizon, so that should at least verify I have access (??)

A post was merged into an existing topic: Verizon tve login problems