I keep trying to do a Channels DVR install on a new Windows machine, but it silently fails. One of two things happens, usually the first about 90% of my attempts:
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When running the installer, the screen only shows “Fetching latest version number…” and then updates to showing the “Open DVR Settings” and “Stop DVR Engine” buttons
- In this scenario, the ProgramData/ChannelsDVR directory is empty, clicking the “Open DVR Settings” button fails to load the webpage, and when foregrounding the Installer’s window again the button has changed to “Start DVR in System Tray”. Clicking “Start DVR in System Tray” restarts the cycle described in the bullet-point.
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When running the installer, after “Fetching latest version number…” is shown, it does find a version and start downloading it (maybe about 10-15%), then it does the same thing described in the bullet-point above.
- In this scenario, the ProgramData/ChannelsDVR contains an md5 file (I think that’s what the extension was), but it is 0 KB. There are no other files or subfolders.
I’ve tried redownloading the installer several times, rebooting my computer, disabling the firewall in Windows, and also disabling the firewall on my network, but unfortunately I’m not seeing any improvement.
Does anyone have other ideas or are there log files I can check somewhere too?
Thanks!