Can't play anything

Channels DVR Server Troubleshooting
#1

My DVR won't play anything today, recordings, local content, HDHR channels, or TVE. I've tested from both my AppleTV and web. I can play everything directly from the server. I've rebooted the computer.
These are the errors:

2024/02/24 07:19:56.164054 [ERR] Failed to probe file #11961: signal: abort trap
2024/02/24 07:19:56.164976 [HLS] Couldn't generate master playlist: Couldn't probe recording: /Volumes/External990Pro/DVR/TV/Gold Rush/Gold Rush S14E22 The Money Pit Fights Back 2024-02-23-1959.mpg

2024/02/24 07:22:36.242550 [TNR] Opened connection to TVE-Spectrum for ch6012 MTV
2024/02/24 07:22:36.246321 [HLS] Starting live stream for channel 6012 from 47.200.190.90 (bitrate=4806)
2024/02/24 07:22:36.248885 [HLS] ffmpeg: ch6012-dANY-835e4295a106-remux:  dyld[1640]: Library not loaded: @rpath/libchromaprint.1.dylib
2024/02/24 07:22:36.248969 [HLS] ffmpeg: ch6012-dANY-835e4295a106-remux:    Referenced from: <25745D4D-4B1C-3EFB-A73C-47C53DC3EA42> /Users/scott/Library/Application Support/ChannelsDVR/latest/ffmpeg
2024/02/24 07:22:36.248984 [HLS] ffmpeg: ch6012-dANY-835e4295a106-remux:    Reason: no LC_RPATH's found
2024/02/24 07:22:37.451320 [HLS] Couldn't generate stream playlist for ch6012-dANY-835e4295a106: Stream stopped
2024/02/24 07:22:37.451490 [HLS] Stopping transcoder session ch6012-dANY-835e4295a106
2024/02/24 07:22:37.458132 [TNR] Closed connection to TVE-Spectrum for ch6012 MTV

2024/02/24 07:23:04.876712 [TNR] Opened connection to 10A0A547/2 for ch8.1 WFLA HD
2024/02/24 07:23:04.881308 [HLS] Starting live stream for channel 8.1 from 47.200.190.90
2024/02/24 07:23:04.883627 [HLS] ffmpeg: ch8.1-dANY-835e4295a106-remux:  dyld[1676]: Library not loaded: @rpath/libchromaprint.1.dylib
2024/02/24 07:23:04.883970 [HLS] ffmpeg: ch8.1-dANY-835e4295a106-remux:    Referenced from: <25745D4D-4B1C-3EFB-A73C-47C53DC3EA42> /Users/scott/Library/Application Support/ChannelsDVR/latest/ffmpeg
2024/02/24 07:23:04.884018 [HLS] ffmpeg: ch8.1-dANY-835e4295a106-remux:    Reason: no LC_RPATH's found
2024/02/24 07:23:04.985805 [HLS] Couldn't generate stream playlist for ch8.1-dANY-835e4295a106: Stream stopped
2024/02/24 07:23:04.986269 [HLS] Stopping transcoder session ch8.1-dANY-835e4295a106
2024/02/24 07:23:04.996114 [TNR] Closed connection to 10A0A547/2 for ch8.1 WFLA HD
2024/02/24 07:23:04.996543 [ERR] Probe failed for live stream after 114.161343ms and 124100 bytes

2024/02/24 07:26:19.036064 [ERR] Failed to probe file #9555: signal: abort trap
2024/02/24 07:26:19.036511 [HLS] Couldn't generate master playlist: Couldn't probe recording: /Volumes/easystore/Movies/Mean Girls (2004).mp4

On version 2024.02.23.1705

Logs submitted: 412f4e64-8ef1-4731-830f-81fe361cd721

EDIT - I can watch the recordings back via Plex no problem, and I can start new recordings just fine, so it doesn't seem to be a disk permission issue.

#2

Ok this is weird, if I try to playback on my iPhone I can, but AppleTV and Web viewer both don't work.

#3

Fixed it. I noticed that the Transcoder on the Advanced Settings page only gave Software as an option. Rescanning didn't fix it. Ended up doing an uninstall and reinstall of the server and Hardware Transcoder option returned. Testing now things are playing again. Not sure what happened, maybe something got corrupted during an update.

#4

If your devices are on the same network you may want to consider not transcoding at all and going with original quality. Better picture and less processing power..

#5

AppleTV is set to Original, so I think it was just something got jacked up on the server. All working after uninstall/reinstall.

#6

Looks like a bug in prerelease

#7

Fixed.

#8

Still not fixed. New logs submitted. 0c969c31-bf79-4e2a-9566-b51434c0ca5d

#9

Try new build

#10

That fixed. Thanks c

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