Can't play live TV or recordings on Apple TV 4K

Problem:

  • I can't stream live channels or recorded shows from to my Apple TV 4K
  • I can't stream live channels or recorded shows internally on Wifi from browser (minor issue to me, but pointing it out in case it's related)

Setup:

  • DVR "Server" is hardwired, Gig Ethernet, NetGear switch, static IP
    OS: windows Microsoft Windows 10 Pro N 10.0.18362 Build 18362
    CPU: 4 cores / Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz
    RAM: 15.90 GB / 51.0% free
    Disk: 34.0% used
  • HDHomeRun is hardwared same switch, IP DHCP reserved
  • Apple TV is hardwared GigE to the same switch, IP DHCP reserved

Troubleshooting steps:

  • I've rebooted everything
  • ChannelsDVR is version 2019.08.15.2304 and is up to date.
  • Force killed the Channels App on AppleTV and started it again
  • Reconnected the DVR in AppleTV
  • Flipped Bonjour off/on

Note: If I load the mpg recording on my ChannelsDVR machine, they load up fine in VLC.

Things that work:

  • I can stream live and watch recordings on my iPhone (wifi of course).
  • I can use the HDHomeRun Windows App on Wifi for live streaming

Log snip attempting to watch a recording on Apple TV (first two lines repeat many times):
2019/09/18 17:52:25 [HLS] Stopping transcoder for file189-ip192.168.1.215---2000-720-0---false-1 after seek to 2s (out=0s, finished=true)
2019/09/18 17:52:25 [HLS] Starting transcoder for file189-ip192.168.1.215---2000-720-0---false-1 at 2s from 192.168.1.215 (encoder=libx264, resolution=720, deinterlacer=blend, bitrate=2000)
2019/09/18 17:52:26 [HLS] Stopping transcoder session file189-ip192.168.1.215---2000-720-0---false-1 (view: 4s, out: 2s, finished: true)

Log Entry trying to watch Live TV on AppleTV:
2019/09/18 17:54:51 [TNR] Opened connection to 10501C47 for ch3.1 WCAX-HD
2019/09/18 17:54:51 [HLS] Starting transcoder for channel 3.1 from 192.168.1.215 (encoder=libx264, resolution=720, deinterlacer=blend, bitrate=2000)
2019/09/18 17:55:04 [WRN] Buffer for 10501C47 ch3.1 is more than 50% full (clients=1, len=16777684)
2019/09/18 17:55:11 [WRN] Buffer for 10501C47 ch3.1 is more than 75% full (clients=1, len=25165868)
2019/09/18 17:55:15 [WRN] Buffer for 10501C47 ch3.1 is more than 95% full (clients=1, len=31877468)
2019/09/18 17:56:32 [HLS] Stopping inactive session ch3.1-dANY-ip192.168.1.215 @ 0s
2019/09/18 17:56:32 [TNR] Closed connection to 10501C47 for ch3.1 WCAX-HD

Any advice on what switches to flip or what to check?

Transcoder should not be running for an OTA stream to your Apple TV. Make sure Home Streaming is set to "Original".

1 Like

Nice, totally fixed it. Thank you.

I think I set it to 720p when I had the Apple TV on WiFi (ages ago).

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