Can't play recording, endless spinning circle

Channels Apple TV Troubleshooting
#1

So I had a recording last night of the Dodgers versus Padres game, started watching it and it was fine. Didn't want to stay up late so tried to watch it today, was 8 minutes in when I left off and now when I try to play it back I get an endless spinning circle. The recording did show as interrupted but also showed as the full 4 hours in the player. Even if I rewind it back to the beginning I can't play it. Plays fine in VLC, all the way.

The player never times out which also seems to be a bug, it doesn't report an issue just spins forever.

I've seen this before once in a blue moon, and there's no fix for it you have to delete the recording. Fairly sure that this is a Fox / FS1 issue, I think the times I've seen this it's been on those channels. This one was FS1.

Tried fix video timestamps, didn't fix the problem.

Diagnostic sent.

Some videos won't play on Onn TV 4K Pro streaming box
#2

Curious if you have Stream 4K and HDR via TV Everywhere enabled under advanced settings? The FS1 playoffs have been broadcast in 4k HDR and I’m wondering if your system can’t handle it for some reason.

#3

I do have those set and am getting the broadcast in 4K on an ATV 4K 2nd gen (2021).

So get this, I just removed it from the trash and now it's playing from the beginning. Go figure. If the ATV couldn't handle it I would expect that will play poorly but it plays perfectly when it does start.

#4

Is playback settings in the app set to original?

#5

Never mind I was wrong about that recording I was playing a different one, not the one that I took out of the trash.

It's just that one recording, the system doesn't have an issue with 4K playback. Every other FS1 game so far plays fine.

To answer your question yeah playback is set to original.

#6

Android versions have a choice of hdwe or software renderers, does the Apple side have that? I've fixed issues like this by trying both (and hybrid).

#7

I see you mentioned FS1. I have no idea if it is related, but when I was watching the Phillies/Mets game (live), it kept exiting out of the game back to the guide. I had to switch over to the YouTube TV app. I see I have some “discontinuity_detected=1” entries in the logs, if that means anything.

#8

Yeah I'm pretty sure that it's a 4K FS1 issue. It is an experimental TVE setting so I may just turn it off.