Can't watch channel with no guide info on Web UI Player

kennyb3653 · October 23, 2019, 12:36pm

There is an issue watching any channel with no Guide info after clicking Watch now. When you click on TVE Channel CBSN or DABL and then click the web player Watch Now button nothing happens but returns to the Guide. Anyone aware of this issue and how to view such channels.

tmm1 · October 23, 2019, 7:30pm

From the On Now tab you mean?

What browser are you using? Is there an error shown in the javascript console?

kennyb3653 · October 23, 2019, 9:18pm

On the On Now and clicking right on the Guide grid itself. Using Chrome Browser. When I select Web Player its does nothing. Only channels with no info has this issue.

tmm1 · October 23, 2019, 10:44pm

I'm not able to reproduce this. Does it happen if you click Watch Now directly instead of Web Player?

If you can open the Javascript console and copy/paste any errors shown that would be helpful.

kennyb3653 · October 23, 2019, 11:02pm

Yes does the same thing clicking Watch Now button also. Could you instruct me how to get the error and I will provide you that. I'm not sure about the Javascript console.

tmm1 · October 23, 2019, 11:06pm

See https://www.webucator.com/how-to/how-open-google-chromes-javascript-console.cfm

kennyb3653 · October 23, 2019, 11:09pm

:8089/admin/settings:1 Access to resource at 'https://community.getchannels.com/oauth/authorize?access_type=offline&client_id=5a1ee61b287980862dce7863438b1e1e22186342f6fc1f95c1e8daa8cec8d5f9&redirect_uri=https%3A%2F%2Fc7bdd8f3609b.channelsdvr.net%3A8089%2Foauth%2Fconfirm%2Fauto&response_type=code' (redirected from 'https://c7bdd8f3609b.channelsdvr.net:8089/manifest.json') from origin 'https://c7bdd8f3609b.channelsdvr.net:8089' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
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bundle.js:21 Uncaught TypeError: Cannot read property 'replace' of undefined
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djcastaldo · October 23, 2019, 11:11pm

you can't use that channel over https with your current setup.

kennyb3653 · October 23, 2019, 11:15pm

You're correct. Typed in http:// it worked thanks.