CBS TVE Not Showing

So update from this morning. I am on the most recent pre-release. CBS now appears on the client application but not in the server settings. Tapping on CBS just gets playback failed.

Seems a lot of us are having CBS problems.

Quite possible. I would recommend whitelisting that domain to see if it helps.

Mine isn't working either on Spectrum. However the iOS app and Spectrum and CBS work fine. Just not on my PC. It won't even let me try to sign in to my Spectrum account.

This makes it sound like there is a problem with Spectrum's authentication servers, and that's the root for not being able to get certain TVE networks to authenticate.

This is the error I get with CBS. I can log in via their app and website with no issue.

2021/04/29 10:26:08.945532 [TVE] action=cbs_station data={"success":true,"message":"EMPTY_CHANNELS"}
2021/04/29 10:26:08.945532 [TVE] action=cbs_station err=unavailable in location
2021/04/29 10:26:23.474854 [TVE] action=cbs_station data={"success":true,"message":"EMPTY_CHANNELS"}
2021/04/29 10:26:23.475304 [TVE] action=cbs_station err=unavailable in location

Anyone with spectrum. You may be able to login on CBS apps to watch Live National Content but for local CBS Network on TVE you can't logon on the web site:


Spectrum does not support TVE for your local network. They direct you to Paramount +

This has been my case for over 6 years. I guess they're still working on it.
This is what my DVR states every time it starts up. Its not available in my market on Spectrum.
2021/04/28 06:28:51.325537 [SYS] Downloading new version v2021.04.28.0351
2021/04/28 06:28:57.733695 [SYS] Update downloaded and verified successfully.
2021/04/28 06:29:02.754401 [SYS] Bonjour service stopped.
2021/04/28 06:29:02.886359 [DVR] Recording engine stopped.
2021/04/28 06:29:04.504323 [SYS] Starting Channels DVR v2021.04.28.0351 (linux-arm64 pid:305) in /mnt/data/channels-dvr/data
2021/04/28 06:29:04.536652 [SYS] Started HTTP Server
2021/04/28 06:29:05.582369 [HDR] Found 2 devices
2021/04/28 06:29:06.008397 [TVE] action=cbs_station data={"success":true,"message":"EMPTY_CHANNELS"}
2021/04/28 06:29:06.008569 [TVE] action=cbs_station err=unavailable in location
2021/04/28 06:29:07.400779 [M3U] Refreshed lineup for Pluto with 295 channels
2021/04/28 06:29:07.480416 [M3U] Refreshed lineup for Stirr with 123 channels
2021/04/28 06:29:08.651581 [DVR] Recording engine started in /media/DVR
2021/04/28 06:29:08.655416 [SYS] Bonjour service running for dvr-server.local. [192.168.1.44]

Same here, Spectrum also.

If you are using some type of alternate DNS, you may need to whitelist the URL for determining your location. That was my issue a few months ago. Otherwise, it's not available in your location.

This depends on your CBS affiliate, not the provider. I'm guessing your CBS local affiliate isn't owned and operated by CBS, but by a 3rd party (TEGNA, Nexstar, etc). They need to agree to this for availability.

For example - i have Spectrum, and CBS TVE is available, assumingly because my local affiliate is owned by CBS (WCBS)

What mine says. Again Spectrum. Nashville, TN DMA

"TVE] action=cbs_station data={"success":true,"message":"AA_ONLY"}
[TVE] action=cbs_station err=unavailable in location"

...owned by Scripps. Their fault for not enabling.

(Not sure if I should post here or start a new thread.)

Previously we were receiving our local CBS TVE feed (for months w/o issue). We were able to watch & record it. Then a lil' over a month ago it disappeared; but b4 I had time to fully troubleshoot, it reappeared (seemingly on its own? Not sure what fixed it?).

But alas it (our local CBS TVE Ch.) disappeared again (approx. 10 days ago); & I've tried all the basics that I can think of:

  1. Went to https://www.cbs.com/live-tv/stream/tveverywhere/ with Chrome (in Incognito mode) & was able to watch the Live Feed of our Local CBS Station.

  2. Made sure our 'Local Networks via TV Everywhere' was still check-marked.

  3. Checked to make sure our (Ch's) DVR_Server was 'Up to date'.

  4. 'Rescan(ned) Channels' on our TV Everywhere Source.

(On a side note) we are able to receive all our other Local TVE feeds (NBC, ABC, PBS, w/ the exception of FOX which we've never been able to receive, & I don't think it's available).

Any suggestions?

Submit diagnostics and email support

Thanks, sent Diagnostics (& emailed Support) :slightly_smiling_face:

I updated to Preview 2021.08.01.2349 and CBS disappeared from my lineup (COX). It works at the link above and elsewhere and was working this morning before I did the upgrade.

Submitted Diagnostic: 4280e21c-99e9-45ac-b36b-c28c3706c3ea

EDIT: CBS came back later for... reasons?

OK, this one is weirder. Upgraded to Preview 2021.09.03.0040 and CBS disappeared again. Ran a rescan and it was back, but it is no longer mapped.

I have tried channel and full rescans, stopping and starting the server, reloading channel logos, deleting and rebuilding the guide database, unfavoring/favoring again, and about anything else I could think of short of deleting COX as a source.

FYI, the channel works. I can tune to it get the correct programming; it is just missing its mapping to the right channel.

Sorry if this is a stupid question but can you click the edit button and manually map it to your CBS affiliate??

TVE sources do not allow for changing the guide mapping.

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Send some diagnostics