true..... but you guys have a robust HLS adaptive transcoder you use for remote viewing so that kind of re-shapes that bowling ball to resemble the apple... ie, we want a checkbox that says 'deliver apples to clients on the LAN, not bowling balls'.
I run an MSP and a wISP and I've hammered on ffmpeg for multi-stream HLS output as well. Point being I'm technically literate in the underlying networking and codecs. I'm well aware that a 'just in time' type encoding that Channels really MUST use for live TV cannot compete with a 'better' encoding from the likes of Netflix who can do 2-pass or other more latency additive methods. Live to HLS already introduces some 3-6 seconds delay just laying down the chunks. I don't expect Channels to produce a 1080P 3Mbps stream that matches netflix, no doubt 5-6Mbps is required to get similar results
I've tried to make that case that I don't really need to match netflix though. I'm perfectly happy with a 1080p 3Mbps stream's quality. I certainly put that at a higher preference than any video that pauses because I can only get ~5Mbps to the tablet in my kid's room and that just wont cut it for MPEG2.
If we're using netflix as an example, I think most everyone has seen netflix back down to a 360P 500kbps blocky muddy uglyness for a few seconds on occasion, but the user experience of seeing that VS a spinning logo on the screen is huge.
There is absolutely no level of encoding that is worse than the video pausing every 3 seconds.
And no matter what your router setup is, QoS or not, WiFi is WiFi is WiFi and pushing MPEG2 over WiFi is the issue. If the adaptive encoder is in use, then when the WiFi get's funky, or even if the QoS engine chokes down the connection, the client would adapt to the lower encoding and the experience would be maintained.
I feel like you guys are wanting to push a policy of wiring everything up. If WiFi can't handle the stream, then eliminate WiFi. I suspect that most people that experience this issue will simply cancel the Channels service and say it was crap etc.
I like Channels. I think it's a very slick package with a ton of potential. I'm only here 'arguing' with you because of that.
I hope you guys will come around to my way of thinking. I'm going to leave this as my last post in this thread (unless you ask me a question) and just let it be. I think I've made my wants clear here and maybe others will chime in and let you know I'm not a corner case.
Thanks for the read and thanks for the killer product. You guys rock.