Channels 6.0.1 tvOS 17.6.1 / 18.0 App Won't Start / Immediate Crashing

[askoo7]

It appears that the app will not start and immediately crashes on Apple tvOS 17.6.1 and 18.0. Tried uninstalling and reinstall app, as well as clearing app data. I'm currently unable to get logs Airdropped from my Apple TV on 18.0.

Google Drive Link to Full Logs

17.6.1 Logs

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Incident Identifier: 38816669-7639-484F-BDF5-87E92E6796BD
CrashReporter Key:   f30a3133ebcfb144854e9b2a95e72cbb4edc473e
Hardware Model:      AppleTV14,1
Process:             Channels [2238]
Path:                /private/var/containers/Bundle/Application/01079714-8624-4656-9987-98F871132C55/Channels.app/Channels
Identifier:          com.getchannels.dvr
Version:             6.0.1 (9.12.1322)
AppStoreTools:       16A242b
AppVariant:          1:AppleTV14,1:16
Code Type:           ARM-64 (Native)
Role:                unknown
Parent Process:      launchd [1]
Coalition:           com.getchannels.dvr [466]

Date/Time:           2024-09-19 16:28:49.7155 -0400
Launch Time:         2024-09-19 16:28:48.4948 -0400
OS Version:          Apple TVOS 17.6.1 (21M80)
Release Type:        User
Report Version:      104

Exception Type:  EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: SIGNAL 6 Abort trap: 6
Terminating Process: Channels [2238]

Triggered by Thread:  11

Application Specific Information:
abort() called


Last Exception Backtrace:
0   CoreFoundation                	       0x18aee57c4 __exceptionPreprocess + 164
1   libobjc.A.dylib               	       0x18a31e9e8 objc_exception_throw + 60
2   CoreFoundation                	       0x18add395c -[__NSArrayM insertObject:atIndex:] + 1288
3   LTFramework                   	       0x10820b3b0 -[HRDevice refreshLineupData:] + 420
4   LTFramework                   	       0x1082252a8 -[LTPlusClient deviceInfoToDevice:] + 452
5   FBLFunctional                 	       0x106919408 -[NSObject(FBLFunctionalAdditions) fbl_map:] + 200
6   LTFramework                   	       0x108224c88 __30-[LTPlusClient refreshDevices]_block_invoke + 148
7   FBLPromises                   	       0x106931130 __56-[FBLPromise chainOnQueue:chainedFulfill:chainedReject:]_block_invoke.18 + 52
8   libdispatch.dylib             	       0x18a697420 _dispatch_call_block_and_release + 32
9   libdispatch.dylib             	       0x18a6990b4 _dispatch_client_callout + 20
10  libdispatch.dylib             	       0x18a69c2d0 _dispatch_queue_override_invoke + 1056
11  libdispatch.dylib             	       0x18a6aab88 _dispatch_root_queue_drain + 392
12  libdispatch.dylib             	       0x18a6ab390 _dispatch_worker_thread2 + 156
13  libsystem_pthread.dylib       	       0x18a48effc _pthread_wqthread + 228
14  libsystem_pthread.dylib       	       0x18a496590 start_wqthread + 8

Thread 11 name:  Dispatch queue: com.apple.root.default-qos
Thread 11 Crashed:
0   libsystem_kernel.dylib        	       0x18a4c306c __pthread_kill + 8
1   libsystem_pthread.dylib       	       0x18a48e184 pthread_kill + 268
2   libsystem_c.dylib             	       0x18a7c7b84 abort + 176
3   libc++abi.dylib               	       0x18a74cdec abort_message + 132
4   libc++abi.dylib               	       0x18a73d1b4 demangling_terminate_handler() + 348
5   libobjc.A.dylib               	       0x18a2ea5f8 _objc_terminate() + 144
6   Sentry                        	       0x106c8e574 CPPExceptionTerminate() + 408
7   libc++abi.dylib               	       0x18a74c2c0 std::__terminate(void (*)()) + 16
8   libc++abi.dylib               	       0x18a74c264 std::terminate() + 108
9   libdispatch.dylib             	       0x18a6990c8 _dispatch_client_callout + 40
10  libdispatch.dylib             	       0x18a69c2d0 _dispatch_queue_override_invoke + 1056
11  libdispatch.dylib             	       0x18a6aab88 _dispatch_root_queue_drain + 392
12  libdispatch.dylib             	       0x18a6ab390 _dispatch_worker_thread2 + 156
13  libsystem_pthread.dylib       	       0x18a48effc _pthread_wqthread + 228
14  libsystem_pthread.dylib       	       0x18a496590 start_wqthread + 8

[maddox]

It's possible you're running into the same crash that was resolved in this thread:

App crashing immediately

OK. I figured out the issue, and it has nothing to do with the new version. The issue was malformed data from your Custom Channels. You had a channel with a bad URL for its logo and the app was NOT happy about it. A fix is going out right now to TestFlight. You can grab that later to resolve this, but all it does is make the app not crash. There's still the issue with the bad channel data, which means the app won't crash, but you also won't see that channel. The better way to resolve it is to…

Download the TestFlight beta and see if it fixes it for you, though if it IS, you'll have to fix your Custom Channels, as detailed in that post, or you won't get those channels.

[askoo7]

Yep that seems to be the issue thanks for your reply