wonder if anyone else has seen this and can help me figure out the pattern. Tech support has been good about replying to me but have not been able to duplicate
Have Channels on three Apple TV4s and it happens on all of the boxes. Happen more on the one we use the most so had originally thought it was specific to one unit. When it crashes the app closes and returns me to the Apple TV menu and when I restart the app the guide is reset back to the top instead of the previous channel I was watching. The timing can be days between or minutes
Have two HDHomeRun Primes connected. Connected to ethernet via cat5 not wireless
-deleting Channels app and reinstalling
-resetting Apple TV and reinstalling all apps
-multiple version of app including beta over last 3 months
Cannot figure out the pattern or get enough information to point tech support in the right direction. any help would be appreciated. Really like the channels app, but if I cannot fix will have to look to a different cable cutting strategy.