Channels App Missing Recordings

The iPad Channels App in the Recordings list at the bottom on the screen shows only two of the seven recordings for Tatort: Cologne from the MHZ Network (on my local PBS station). The server has recorded all seven shows and I can see each .mpg file in the Tatort Cologne folder, i.e., Volume/Channels/TV/Tatort Cologne.

Same issue in the Amazon Fire TV Channels DVR App. Only two of the seven recorded shows appear in the Recently Recorded menu.

What does the dvr web UI show?

The dvr web UI lists the same two shows and the IOS and Fire Apps. The TV folder shows seven shows recorded.


Under the SHOWS heading only the two recordings appear in the Tatort Cologne icon. Under the Recordings heading, I can search with the web brower and I see all seven Tatort: Cologne shows.



Looks like that was a 3 Season Series (according to Gracenote and MHz Choice, not thetvdb or Wikipedia).

Gracenote ( has it listed as two different shows.
One with a 12 episode Season 0
The other with 26 episode Season 0 and an 8 episode Season 3
They have two different id's

Were these recent recordings and were they all recorded using a single Series Pass?

If you can view json data in your web browser (example below is from Firefox), you can see what the FileID's are that are associated with the show by going to
http://x.x.x.x:8089/dvr/groups (where x.x.x.x) is the ip address of your Channels DVR machine.


ID	"11771815"
Name	"Forged in Fire"
SeriesID	"11771815"
Summary	"Swords may not be the weapon of choice for many people nowadays, with more advanced weaponry readily available, but that doesn't stop some from continuing to work as bladesmiths. \"Forged in Fire\" tests some of the best in the field as they attempt to re-create some of history's most iconic edged weapons. Former Army Ranger Wil Willis hosts the competition series that sees four master bladesmiths challenged in each episode to forge the swords, which are then tested by a panel of judges consisting of J. Neilson, who has been making knives for more than 20 years, hand-to-hand combat specialist Doug Marcaida, and David Baker, an authority on replicating period-accurate weaponry. The contestant who survives the elimination rounds and wins the episode's contest earns $10,000 and the title of Forged in Fire champion."
Image	""
0	"Show"
1	"Series"
0	"Reality"
0	"1558"
1	"1574"
2	"1587"
3	"1604"
4	"1615"

You can also click the gear icon for each episode you find under recordings and View Details to get the file id and search for it in that json data to see which show it thinks they're associated with.


P.S. MHzChoice link
Wikipedia link has this entry for it
Tatort (English title: Scene of the Crime) is a long-running German/Austrian/Swiss (ARD (since 1970), ORF (since 1972) and SF (1990–2001, again since 2011)), crime television series set in various parts of these countries. The show is broadcast on the channels of ARD (DasErste, (reruns on regional ARD stations)) in Germany, ORF 2 in Austria and SF1 in Switzerland. The first episode was broadcast on November 29, 1970. The opening sequence for the series has remained the same throughout the decades, which remains highly unusual for any such long-running TV series up to date.

Under the Gear Details, one of the missing recordings:

TV/Tatort Cologne/Tatort Cologne 2005-02-13 Ghost Town 2019-08-02-2000.mpg

1 hr 28 min

Bit Rate
2,321,351 bits/sec

File Size
1,517,735,844 bytes

File ID

Streaming Index Up-to-date

Track #0: MPEG-2 video
720x480 16:9 yuv420p interlaced

Track #1: ATSC A/52A (AC-3)
stereo eng 192kbps

Under the JSON information:

"Tatort: Cologne"
"A suave homicide inspector and his level-headed partner fight crime in Cologne, Germany."


"Crime drama"


So the JSON information for Tatort: Cologne only show two fileIDs that match to two show the thumbnail show in the IOS App anf the Fire TV App. One of the missing shows, above, has FileID 4210.

Could the colon (:slight_smile: in the show title cause issues with the Channels DVR database?

Can you email us with the contents of http://x:8089/dvr/groups and http://x:8089/dvr/files

Some screenshots showing the issue would be helpful too

JSON files sent.

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