Channels dvr not responding on Shield TV

Channels dvr not responding
on Shield TV
any idea

Channels App loads but will not respond.

Back forward up down do not affect an action on the screen.

Channels DVR along with Plex are hosted on
WD PR4100
Latest Firmware 2.31.204

I have rebooted the PR4100

I have rebooted the Shield TV

TV is plunged into Shield TV
all apps on Shield TV function
Netflix, Youtube TV, Plex etc

Accessing my DVR via xxx.channelsdvr.net:8089
works and I can schedule passes, view guide, and watch etc.
Stream TV everywhere source, view SiliconDust HDHomeRun content etc.

It also works when I access to directly local..
https://pr4100:8089/

in DVR settings
I have long clicked on "settings" check for updates
and am currently at
2020.06.08.2114

Troubleshooting reports all green checks
https://xxxxxxx.channelsdvr.net:8089/admin/troubleshooting