Channels DVR on android not loading

Having issue with channels dvr beta app loading on my nvidia shield tv. Any suggestions @maddox?

What does "not loading" mean? You need to be specific about what you're doing, what you expect and what is actually happening. What is shown on the screen?

That is what I am seeing. Keeps spinning never loads. Does this on all my Nvidia shield devices.

Can you open http://x.x.x.x:57000/log and copy/paste the logs shown

I need the logs from your Android TV using the IP of that device and port 57000

Have you verified that your router is allowing port forwarding? I recommend you set a static IP for the server and set the IP and port 8089 in that section. I prefer that over the auto option.

See photo from my Netgear router as an example.

Do you have Bonjour turned on in the server?

All I get is "Not Found"

It is /log not /logs

oops...lol

2.1.21.beta-v103122200 (103122200 dvr)
NVIDIA SHIELD Android TV (NVIDIA sif)
HDHomeRun PRIME (131F22F1) [channels=179, ip=10.0.1.10, auth=HqmgH_9ymkPTc2-bY81G9vvS], HDHomeRun PRIME (1322C350) [channels=179, ip=10.0.1.11, auth=edkSQ-cJiBwhjmEVBTRdRYjP], Locast (LOCAST-623) [channels=43, ip=null, auth=null], DIRECTV (TVE-DTV) [channels=163, ip=null, auth=null], Suddenlink (TVE-Suddenlink) [channels=153, ip=null, auth=null], AT&T TV NOW (TVE-ATTOTT) [channels=123, ip=null, auth=null]
DVR http://10.0.1.4:8089 Status(os=windows, arch=x86_64, version=2020.03.30.0009, subscription=active, username=mavsfan815, features=Features(bonjour=true, dvr=true, guide=true))
en_US America/Chicago
SDK 9 (28) armeabi-v7a, armeabi
NET wlan0 = [/10.0.1.233]

--------- beginning of main
03-31 21:27:07.226 18803 18803 E hannels.dvr.ap: Not starting debugger since process cannot load the jdwp agent.
03-31 21:27:07.277 18803 18803 I CrashlyticsInitProvider: CrashlyticsInitProvider skipping initialization
03-31 21:27:07.318 18803 18803 D libcrashlytics: Initializing libcrashlytics version 2.0.5
03-31 21:27:07.319 18803 18803 D libcrashlytics: Initializing native crash handling successful.
03-31 21:27:07.321 18803 18803 I CrashlyticsCore: Initializing Crashlytics 2.6.8.32
03-31 21:27:07.339 18803 18803 D f.a.g.b : Construction of Android Sentry from Android Application.
03-31 21:27:07.340 18803 18803 D f.a.g.b : Sentry init with ctx='[email protected]'
03-31 21:27:07.342 18803 18803 D f.a.g.b : Using buffer dir: /data/user/0/com.getchannels.dvr.app/cache/sentry-buffered-events
03-31 21:27:07.343 18803 18803 D f.a.g.b : ANR is='false'
03-31 21:27:07.339 18803 18803 W hannels.dvr.app: type=1400 audit(0.0:90908): avc: denied { read } for name="version" dev="proc" ino=4026532041 scontext=u:r:untrusted_app:s0:c77,c256,c512,c768 tcontext=u:object_r:proc_version:s0 tclass=file permissive=0
03-31 21:27:07.429 18803 18803 E linker : normalize_path - invalid input: "lib/", the input path should be absolute
03-31 21:27:07.429 18803 18803 W linker : Warning: unable to normalize "lib/" (ignoring)
03-31 21:27:07.430 18803 18803 E linker : normalize_path - invalid input: "lib/", the input path should be absolute
03-31 21:27:07.430 18803 18803 W linker : Warning: unable to normalize "lib/" (ignoring)
03-31 21:27:07.473 18803 18803 D NetworkSecurityConfig: No Network Security Config specified, using platform default
03-31 21:27:07.478 18803 18849 V mpv : event: idle
03-31 21:27:07.495 18803 18849 V mpv : property: pause = false
03-31 21:27:07.523 18803 18849 V mpv : property: track-list has 0 entries
03-31 21:27:07.549 18803 18803 E PersistentCookieStore: __cfduid : dc758f26bde75c531d5077acf6d612ed71584301922
03-31 21:27:07.590 18803 18831 W CrashlyticsCore: No minidump data found in directory /data/user/0/com.getchannels.dvr.app/files/.Fabric/com.crashlytics.sdk.android.crashlytics-ndk/native/1585706493058
03-31 21:27:07.603 18803 18803 V HTTP : Requesting http://10.0.1.4:8089/status
03-31 21:27:07.608 18803 18803 V ChannelsApp: Lifecycle.ON_START
03-31 21:27:07.608 18803 18803 D OpenGLRenderer: Skia GL Pipeline
03-31 21:27:07.626 18803 18864 E linker : normalize_path - invalid input: "lib/", the input path should be absolute
03-31 21:27:07.626 18803 18864 W linker : Warning: unable to normalize "lib/" (ignoring)
03-31 21:27:07.626 18803 18864 E linker : normalize_path - invalid input: "lib/", the input path should be absolute
03-31 21:27:07.626 18803 18864 W linker : Warning: unable to normalize "lib/" (ignoring)
03-31 21:27:07.628 18803 18803 V ChannelsApp: HDMI available=true channels=8 encodings=[2, 5, 6, 13]
03-31 21:27:07.641 18803 18803 D View : com.nvidia.immediateInput = false
03-31 21:27:07.641 18803 18803 D View : com.nvidia.mRawCursorInputRequested = false
03-31 21:27:07.679 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingString failed to get INvCplHalService
03-31 21:27:07.679 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingString failed to get INvCplHalService
03-31 21:27:07.681 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingInt failed to get INvCplHalService
03-31 21:27:07.681 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingInt failed to get INvCplHalService
03-31 21:27:07.686 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingInt failed to get INvCplHalService
03-31 21:27:07.686 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingInt failed to get INvCplHalService
03-31 21:27:07.688 18803 18866 I ConfigStore: android::hardware::configstore::V1_0::ISurfaceFlingerConfigs::hasWideColorDisplay retrieved: 1
03-31 21:27:07.688 18803 18866 I ConfigStore: android::hardware::configstore::V1_0::ISurfaceFlingerConfigs::hasHDRDisplay retrieved: 1
03-31 21:27:07.688 18803 18866 I OpenGLRenderer: Initialized EGL, version 1.4
03-31 21:27:07.688 18803 18866 D OpenGLRenderer: Swap behavior 2
03-31 21:27:07.689 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingInt failed to get INvCplHalService
03-31 21:27:07.689 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingInt failed to get INvCplHalService
03-31 21:27:07.692 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingInt failed to get INvCplHalService
03-31 21:27:07.701 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingStringLength failed to get INvCplHalService
03-31 21:27:07.707 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingInt failed to get INvCplHalService
03-31 21:27:07.707 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingStringLength failed to get INvCplHalService
03-31 21:27:07.711 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingInt failed to get INvCplHalService
03-31 21:27:07.711 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingInt failed to get INvCplHalService
03-31 21:27:07.712 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingInt failed to get INvCplHalService
03-31 21:27:07.713 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingInt failed to get INvCplHalService
03-31 21:27:07.717 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingInt failed to get INvCplHalService
03-31 21:27:07.721 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingInt failed to get INvCplHalService
03-31 21:27:07.760 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingInt failed to get INvCplHalService
03-31 21:27:07.761 18803 18866 E libnvcpl_vendor: NvCplGetAppProfileSettingInt failed to get INvCplHalService
03-31 21:27:07.786 18803 18803 V DVR : Using saved local DVR: http://10.0.1.4:8089
03-31 21:27:07.786 18803 18803 V HTTP : Requesting http://10.0.1.4:8089/status
03-31 21:27:07.805 18803 18803 V DVRClient: Status(os=windows, arch=x86_64, version=2020.03.30.0009, subscription=active, username=mavsfan815, features=Features(bonjour=true, dvr=true, guide=true))
03-31 21:27:07.805 18803 18803 V HTTP : Requesting http://10.0.1.4:8089/auth
03-31 21:27:07.826 18803 18803 V HTTP : Requesting http://10.0.1.4:8089/devices
03-31 21:27:07.826 18803 18803 V HTTP : Requesting http://10.0.1.4:8089/dvr
03-31 21:27:07.826 18803 18803 V HTTP : Requesting http://10.0.1.4:8089/dvr/jobs
03-31 21:27:07.827 18803 18803 V HTTP : Requesting http://10.0.1.4:8089/dvr/files
03-31 21:27:07.827 18803 18803 V HTTP : Requesting http://10.0.1.4:8089/dvr/rules
03-31 21:27:07.827 18803 18803 V HTTP : Requesting http://10.0.1.4:8089/dvr/groups
03-31 21:27:07.827 18803 18803 V HTTP : Requesting http://10.0.1.4:8089/dvr/programs
03-31 21:27:07.891 18803 18803 V HTTP : Requesting http://10.0.1.4:8089/devices/ANY/guide?time=1585708027&duration=28800
03-31 21:27:08.195 18803 18864 V HDHR : found 2 devices [timeout=250]
03-31 21:27:08.236 18803 18864 V HDHR : Device(deviceID=131F22F1, deviceAuth=HqmgH_9ymkPTc2-bY81G9vvS, deviceAuthTime=1585708028196, ipAddress=10.0.1.10, tunerCount=3, isLegacy=false, friendlyName=, firmwareName=hdhomerun3_cablecard, firmwareVersion=20200225, modelNumber=HDHR3-CC, channels=[], isPlusBased=false)
03-31 21:27:08.275 18803 18864 V HDHR : Device(deviceID=1322C350, deviceAuth=edkSQ-cJiBwhjmEVBTRdRYjP, deviceAuthTime=1585708028236, ipAddress=10.0.1.11, tunerCount=3, isLegacy=false, friendlyName=, firmwareName=hdhomerun3_cablecard, firmwareVersion=20200225, modelNumber=HDHR3-CC, channels=[], isPlusBased=false)
03-31 21:27:08.857 18803 18813 I hannels.dvr.ap: Background concurrent copying GC freed 58822(4MB) AllocSpace objects, 18(6MB) LOS objects, 50% free, 17MB/35MB, paused 159us total 100.215ms
03-31 21:27:09.045 18803 18857 I CrashlyticsCore: Crashlytics report upload complete: 5E83F5FD0046-0001-47BB-3915E4FD15FF
03-31 21:27:09.689 18803 18813 I hannels.dvr.ap: Background concurrent copying GC freed 71160(4MB) AllocSpace objects, 22(7MB) LOS objects, 49% free, 24MB/48MB, paused 135us total 200.404ms
03-31 21:27:10.334 18803 18868 V ApiServer: REQUEST: GET /log
03-31 21:27:10.336 18803 18868 I hls : goroutine 17 [running, locked to thread]:
03-31 21:27:10.336 18803 18868 I hls : main.FullStackTrace(0xc9444070, 0x63ba48ac)
03-31 21:27:10.336 18803 18868 I hls : /Users/fancybox/source/channels-android/vendor/libhls/channels-server/hls/libhls/hls_c.go:249 +0x80
03-31 21:27:10.336 18803 18868 I hls : main.hls_log_stack()
03-31 21:27:10.336 18803 18868 I hls : /Users/fancybox/source/channels-android/vendor/libhls/channels-server/hls/libhls/hls_c.go:259 +0x14
03-31 21:27:10.336 18803 18868 I hls : main._cgoexpwrap_277a0c6059f4_hls_log_stack()
03-31 21:27:10.336 18803 18868 I hls : _cgo_gotypes.go:299 +0x14
03-31 21:27:10.336 18803 18868 I hls :
03-31 21:27:10.336 18803 18868 I hls : goroutine 19 [select]:
03-31 21:27:10.336 18803 18868 I hls : github.com/grafov/kiwi.processSink(0xc94ce080)
03-31 21:27:10.336 18803 18868 I hls : /Users/fancybox/go/pkg/mod/github.com/grafov/[email protected]/sink.go:327 +0x90
03-31 21:27:10.336 18803 18868 I hls : created by github.com/grafov/kiwi.SinkTo
03-31 21:27:10.336 18803 18868 I hls : /Users/fancybox/go/pkg/mod/github.com/grafov/[email protected]/sink.go:111 +0x310
03-31 21:27:10.336 18803 18868 I hls :
03-31 21:27:10.336 18803 18868 I hls : goroutine 6 [syscall]:
03-31 21:27:10.336 18803 18868 I hls : os/signal.signal_recv(0x0)
03-31 21:27:10.336 18803 18868 I hls : /usr/local/Cellar/go/1.13.7/libexec/src/runtime/sigqueue.go:147 +0x14c
03-31 21:27:10.336 18803 18868 I hls : os/signal.loop()
03-31 21:27:10.336 18803 18868 I hls : /usr/local/Cellar/go/1.13.7/libexec/src/os/signal/signal_unix.go:23 +0x14
03-31 21:27:10.336 18803 18868 I hls : created by os/signal.init.0
03-31 21:27:10.336 18803 18868 I hls : /usr/local/Cellar/go/1.13.7/libexec/src/os/signal/signal_unix.go:29 +0x34

Nothing out of the ordinary. Strange. Did you try reboot?

Server or shield tv?

The client

Restart did not fix issue

The app seems to be crashing but it's not clear where. Can you try to update from the play store to get the latest beta.

Have you tried restarting the server? Did you make any changes to the network. Verified the router port forwarding is working?

Seems odd that all 3 are exhibiting this.

Updated to latest beta with no change

Removed beta & installed regular version & got the same thing. I am using it fine on iOS devices

Removing Movies folder fixed issue

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