When I log into my account on getchannels.com everything looks fine, payment went through on the 17th. Not sure if it's just a coincidence or not but I upgraded to tvOS 13 before trying Channels today.
What does it say on your DVR PC or NAS? Where did you install the dvr ?
DVR is on my synology, I've been a subscriber for a year (or two?) without a hiccup, here is what the web interface is showing. The TV says to check my subscription at http://10.0.0.130:8089
OK - Restarted my NAS and it's back up and running. That was weird, also notice that it was still recording 2 shows in that screenshot. Sorry for the false alarm, should have restarted first.
Strange one. Check the Log tab to see if there were any auth errors earlier.
There was indeed:
2019/09/24 20:00:46 [ERR] Error refreshing auth: Post https://community.getchannels.com/dvr/api: dial tcp: lookup community.getchannels.com on 8.8.4.4:53: read udp 10.49.10.6:50465->8.8.4.4:53: i/o timeout
2019/09/24 20:02:38 [ERR] Error refreshing auth: Post https://community.getchannels.com/dvr/api: dial tcp: lookup community.getchannels.com on 8.8.4.4:53: read udp 10.49.10.6:56211->8.8.4.4:53: i/o timeout
2019/09/24 20:05:03 [ERR] Error refreshing auth: Post https://community.getchannels.com/dvr/api: dial tcp: lookup community.getchannels.com on 8.8.4.4:53: read udp 10.49.10.6:58677->8.8.4.4:53: i/o timeout
Couldn't access the DNS server on 8.8.4.4. I guess it lost internet access.
wait, did you hardcode google dns in the server or is that the users dns entries? I/m curious since i block google dns and wondering if its hardcoded and then it defaults to my dns after google fails.
We don't hardcode any DNS. That's what the system specified.
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