Channels DVR Server not discovered

In September, I purchased the $80 subscription to Channels and things were working as expected. Sometime in the past week I became locked out with the message: "Your Channels DVR Server could not be discovered." (Two TVs, Shield and Fire TV Cube)

I don't know where to look for the Channels DVR Server. There have been no changes to my computer (Windows 11) or to the two TV. Well, except for the Windows updates.

How do I fix this?

Maybe the IP address of your server has changed? It probably should be set to Static so it is always the same. Look for it on your router or with an app that can list the IPs of your devices.

Here is the list of IP addresses on my LAN. Which one belongs to Channels DVR Server? Sorry about the format. I don't know how to enter a file (Word or Excel).

NAME	DETAILS	IP
Cisco EA9500 Router	Linksys • Max-Stream AC5400 MU-MIMO Gigabit WiFi RouterRouterLinux	192.168.1.1
Media Player	AltoBeam (China)Media PlayerAndroid	192.168.1.10+1
MSNswitch (IP Switch)	MegaTecSmart Meter	192.168.1.100
Amazon DOT - Kitchen	Amazon • EchoVoice ControlAndroid	192.168.1.100
Yamaha RX-A3080 AVR	AmazonVoice ControlAndroid	192.168.1.101
Linksys Range Extender	EpsonPrinter	192.168.1.102
Linksys Range Extender	EpsonPrinterWindows	192.168.1.102
Ring Doorbell	EpsonPrinter	192.168.1.103
Linksys Range Extender	AmazonMedia Player	192.168.1.104
Smart Device	WyzeSmart DeviceWindows	192.168.1.104
HDHomeRun ATSC 10A0339A	SiliconDust • HDHomeRun FLEX 4KCable Box	192.168.1.105
HTPC-WINDOWS10	ElitegroupComputerWindows 11	192.168.1.106
Desktop-Win10	Microelectronics • G353DesktopWindows 11 Pro	192.168.1.107
EPSON39872F	Epson • ET-3850 SeriesPrinter	192.168.1.108
Rons-Passport	BlackBerry • PassportMobile	192.168.1.108
Mobile	BlackBerryMobileAndroid Marshmallow	192.168.1.108
Canvio-875c6eff:1	Toshiba • Canvio HomeNAS	192.168.1.109
HDHomeRun DMS 1041FF23	SiliconDust • HDHomeRun CONNECTCable Box	192.168.1.109
ROKU 2019 Ultra - LR	Roku • 4670XMedia Player	192.168.1.110
Yamaha RX-A3080 AVR	EpsonPrinterAndroid 10	192.168.1.110
Fire Tablet	Amazon • Fire HD 8Tablet	192.168.1.111
Canvio-875c6eff:1	EpsonPrinter	192.168.1.111
SHIELD	Nvidia • SHIELD TV ProMedia Player	192.168.1.111
Ron-T-Laptop	ToshibaComputerWindows 10	192.168.1.112
Brenda-Lenovo	AppleComputerWindows 10	192.168.1.114
SageTV HD300	SageTVMedia Player	192.168.1.115
Ring Doorbell	Epson • ET-3850 SeriesPrinter	192.168.1.116
SHIELD	Epson • ET-3850 SeriesPrinter	192.168.1.116
HDHomeRun ATSC 10A0339A	EpsonPrinter	192.168.1.117
Media Player	Nvidia • SHIELD TVMedia PlayerAndroid 11	192.168.1.117
Ronald's Fire TV Cube	Amazon • Fire TV Cube (2nd Gen)Media PlayerAndroid Pie	192.168.1.117
HDHomeRun ATSC 10A0339A	SiliconDust • HDHomeRun FLEX 4KCable BoxAndroid	192.168.1.119
Canvio-875c6eff:1	Toshiba • Canvio HomeNAS	192.168.1.119
Fingbox	Fing • Fingbox v1Fingbox	192.168.1.119
Roku Ultra LR	EpsonPrinterAndroid 14	192.168.1.120
Ron's Harmony Elite	Logitech • Harmony HubController	192.168.1.121
Canvio-875c6eff:1	Toshiba • Canvio HomeNAS	192.168.1.122
Yamaha RX-A3080 AVR	EpsonPrinterwebOS	192.168.1.123
Logitec Harmony Remote	Logitech • Harmony HubController	192.168.1.124
YJ008N061099	EpsonPrinter	192.168.1.125
EPSON39872F	Epson • ET-3850 SeriesPrinter	192.168.1.126
Air TV	Toshiba • Canvio HomeNAS	192.168.1.126
Roku Ultra LR	EpsonPrinterAndroid Oreo	192.168.1.127
HDHomeRun DMS 10A0339A	EpsonPrinterAndroid Pie	192.168.1.128
HDHomeRun DMS 1074B30E	SiliconDust • HDHomeRun CONNECT QUATROCable Box	192.168.1.129
TABLO Quad	NuvyyoComputer	192.168.1.130
ROKU 2019 Ultra - Kitchen	Roku • 4670XMedia PlayerRoku OS	192.168.1.131
WINC-7f-0e	Garmin • Index Smart ScaleScale	192.168.1.132
Yamaha RX-A3080 AVR	Yamaha • RX-A3080AV Receiver	192.168.1.133
Tablo +	Vizio • D32f-F1Streaming Dongle	192.168.1.135
BLACKBERRY-792F	BlackBerryMobileBlackBerry	192.168.1.135
nVidia SHIELD - Living Room	Nvidia • SHIELD TV ProMedia PlayerAndroid 11	192.168.1.136
HDHomeRun DMS 1042AA90	SiliconDust • HDHomeRun CONNECTCable BoxLinux	192.168.1.136
Ronald's Fire TV Cube	Amazon • Fire TV Cube (3rd Gen)Media PlayerAndroid Pie	192.168.1.137
LWIP	Wyze • Wyze BulbLight	192.168.1.138
Ring-53c6dc	Ring • Video DoorbellDoorbell	192.168.1.139
Office Echo	Amazon • AEOATMedia PlayerAndroid Pie	192.168.1.140
WDMyCloud	Western Digital • My CloudNASLinux	192.168.1.140
WINC-00-00	GarminMobile	192.168.1.140
WFADevice	Epson • ET-3850 SeriesPrinter	192.168.1.141
REVO Ultra	Private	192.168.1.142
LWIP	Wyze • Wyze BulbLight	192.168.1.143
ATT TV NOW Box (Osprey)	Samsung • AT&T TVStreaming DongleAndroid 11	192.168.1.144
Ronald's Fire TV Cube	Amazon • Fire TV Cube (3rd Gen)Media PlayerAndroid Pie	192.168.1.144
WB132967	Laird Connectivity	192.168.1.145
Accurite Weather Station	EpsonPrinter	192.168.1.146
PlayOn: Desktop-Win10	Microelectronics • G353DesktopWindows 10 Pro	192.168.1.146
Office Echo	Grace Digital • Grace Digital Encore PlusMedia Player	192.168.1.147
Amazon DOT - Living Room	Amazon • EchoVoice ControlAndroid	192.168.1.147
Bedroom Show 5	Amazon • EchoVoice ControlAndroid Nougat	192.168.1.148
Grace Digital Encore Radio	Grace Digital • Grace Digital Encore PlusMedia Player	192.168.1.149
Canon TS6020 Printer	Canon • TS6000 seriesPrinter	192.168.1.149
1 Like

Do you have this checked on the Web Server ?

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If you haven't done this already, you might try running the Support/Troubleshooting on the Server web interface. It can identify many problems.

Update. In thinking about it. It wouldn't be at an IP Address. So I went to the getchannels page and downloaded the setup file. It installed into folder c:\ProgramData\ChannelsDVR.

Went to Fire TV Cube and Channels DVR works as expected. I don't have a clue how (or when) the original file was deleted.